Hope Services
Senior Center Team
Manager-Programs
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager - Programs at Hope Services. Skills: program management, supervision, fiscal management, stakeholder management, continuous improvement. Manage the full functions of the Senior Activity Program. Provide multiple services to consumers at multiple locations”
What You'll Achieve.
meet agency, program and consumer goals; assure targets are maintained; assure quality of service and business operations; assure efficiency of program
Industry & Context.
travel to various work site locations throughout three counties, mandated abuse reporter
What They're Looking For.
Must Have
four years of supervisory experience working with people with disabilities in a rehabilitation environment, Proficiency in MS Word, Excel, database and spreadsheet, Ability to communicate effectively, both verbal and in writing, and provide excellent customer service, Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers, Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights, Knowledge of relevant legislation and regulations, Knowledge of rehabilitation and program development, relevant legislation, rules and regulations, Ability to work independently and as a team member, relate to individuals with disabilities and their families, represent HOPE in the social, business and community environment in which the agency functions
Nice to Have
Some positions may require specific credentials, certification and/or license
What You'll Do.
Manage the full functions of the Senior Activity Program
Provide multiple services to consumers at multiple locations
Supervision and staff development
and implementation to meet agency
program and consumer goals
Develop community awareness and facilitate inclusion of persons with disabilities into the community
Provide budget development
Provide leadership in program and business development
Write service make recommendations for new businesses
programs and services
Develop and manage departmental budgets for assigned services or programs
Monitor and analyze monthly reports of income and expense to assure targets are maintained
Oversee all personnel actions including hiring
discipline and terminations
and orientation of staff
Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction
Manage special projects
Develop and maintain external relationships with funders
families and other agencies/businesses
Conduct tours and perform presentations as needed
board and committee meetings
Direct regular departmental staff meetings
May lead Agency wide task force or special projects
Assures compliance with Agency policies and procedures
and Agency wide safety programs
Leads the implementation of the program safety program
Acts as a resource for other programs/departments
staff and the community in area of concentration and /or expertise
Develops program manuals
brochures and publications
Provides direct service in program operations as needed to assure adequate staffing ratios
Acts as a mandated abuse reporter
Performs other duties as assigned to assure efficiency of program
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Ability to work independently and as a team member; relate to individuals with disabilities and their families; represent HOPE in the social, business and community environment in which the agency functions; Attend management, board and committee meetings; directs regular departmental staff meetings; May lead Agency wide task force or special projects; Acts as a resource for other programs/departments, staff and the community
Communication Scope
Ability to communicate effectively, both verbal and in writing; provide excellent customer service; Conduct tours and perform presentations as needed
Process & Methodology
program planning, implementation, Manage special projects, program development
Full Job Description
## Description Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley >>>> ASPIRE to Excellence CARF Accredited >>>> 2024 Great Nonprofits Top-Rated Nonprofit >>>> Four-star Charity Navigator >>>> 2024 Candid Gold Seal of Transparency <<<<< Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications Summary Manages the full functions of the Senior Activity Program. Provide multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management. Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services. 2. Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained. 3. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff. 4. Oversee and assure quality of service and business operations of home departmen
Applying for this Manager - Programs role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Hope Services?
Real rants from real employees. Read before you apply.