ADCI
Technology
Manager,ProgramManagement,AlexaSensitiveContentIntelligence(ASCI)
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Program Management, Alexa Sensitive Content Intelligence (ASCI) at ADCI. Skills: Program Management, Responsible AI, Generative AI, LLM Fluency. Define strategic roadmaps. Execute strategic roadmaps”
What You'll Achieve.
Deliver program value; Drive accountability; Drive long-term operational excellence; Balance short-term deliverables; Balance long-term innovation; Accelerate time-to-value
Industry & Context.
Reduce complexity; Solve problems autonomously; Resolve contentious issues; Harmonize diverse viewpoints
What They're Looking For.
Must Have
Demonstrated Program Management, Invent & Simplify, Mechanisms, Data & LLM Fluency, Working knowledge of data systems, Working knowledge of data quality principles, Working knowledge of AI/ML program delivery, Expertise in building and managing high-performing teams, Written and verbal communication experience presenting to senior leadership, Bachelor's degree in a quantitative or technical field
Nice to Have
Experience managing AI/ML programs, Data fluency, Familiarity with how large language models work, Demonstrated ability to Invent & Simplify in practice, Familiarity with Amazon's Leadership Principles, Experience consolidating fragmented programs, Ability to balance tactical execution with strategic vision, Experience working with Applied Science and Engineering teams
What You'll Do.
Define strategic roadmaps
Execute strategic roadmaps
Translate high-ambiguity programs
Influence stakeholders
Bring data and LLM awareness
Connect generative AI model behavior
Connect data pipelines
Connect evaluation frameworks
Own end-to-end delivery
Build release schedules
Mitigate risks proactively
Define success metrics
Monitor success metrics
Establish audit frameworks
Establish operating workflows
Use metrics to challenge assumptions
Understand data quality signals
Understand LLM evaluation signals
Create onboarding plans
Govern program health
Conduct regular risk assessments
Establish high standards
Solve problems autonomously
Recognize contributions
Maintain sustainable workloads
Champion program outcomes
Articulate technical impacts
Articulate business impacts
Advocate for reusable solutions
Advocate for scalable solutions
Engage with science teams
Engage with engineering teams
Bridge gap between execution and delivery
Write clear documents
Resolve contentious issues
Harmonize diverse viewpoints
Maintain transparency
Ensure accountability
How You'll Work.
Team & Collaboration
Cross-functional program delivery; Partner with engineering; Partner with data science; Partner with policy teams; Work with Applied Science; Work with Engineering teams; Matrixed organization
Communication Scope
Written documents; Data-driven documents; Program narratives; WBR decks; Senior leader presentations; Executive presentations
Process & Methodology
Program Management, Roadmaps, Release schedules, Dependencies, Risks, Metrics, SLAs, Audit frameworks, Operating workflows, Risk assessments, Blocker tracking, Re-prioritization, Documentation, Decision-making, Execution discipline, Program governance
Full Job Description
As a Manager of Program Management on the Trust Sensitive Content team, you will shape how Alexa protects hundreds of millions of customers from harmful content using generative AI and responsible AI guardrails. About the Role You start with the customer and work backwards — every program decision is anchored in customer trust and experience. This Manager, Program Management role blends strategic leadership with program management excellence. You will define vision, lead cross-functional program delivery, and build high-performing teams in an environment where problems are ambiguous, stakes are high, and innovation moves at pace. This is not a role for someone who follows playbooks — it is a role for someone who writes them. Four things set the right candidate apart above all else: 1. Demonstrated Program Management — you have led large, complex, cross-functional programs end-to-end and have the track record to prove it 2. Invent & Simplify — you don't manage complexity, you reduce it. You build scalable solutions where ambiguity existed before 3. Mechanisms — you build repeatable, self-sustaining operating systems that scale without requiring heroics 4. Data & LLM Fluency — you understand how large language models work, where they fail, and how data quality decisions upstream shape model behavior and customer outcomes downstream Key job responsibilities Strategic Program Leadership (Ambiguity & Scope) * Define and execute strategic roadmaps for responsible AI programs — working backwards from customer problems, safety requirements, and regulatory needs * Translate high-ambiguity programs across AI quality, data integrity, and content safety into actionable plans with clear success metrics * Negotiate priorities, secure resources, and influence stakeholders across engineering, legal, science, and policy to deliver program value * Bring data and LLM awareness to strategic decisions — connect generative AI model behavior, data pipelines, and evaluation frameworks to c
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