Mastercard

Financial Services

Manager,Product&Solutions,DigitalPayments,Japan

$11000–17000k ~AI est. Tokyo, Japan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Product & Solutions, Digital Payments, Japan at Mastercard. Skills: Digital payments, Tokenization, Authentication solutions. Drive adoption of solutions. Enable adoption of solutions”

What You'll Achieve.

Drive adoption and expansion; Accelerate client readiness; Accelerate rollout progress; Increase adoption and usage

Industry & Context.

Financial Services
Problems you'll solve

Analytical; Problem-solving; Root cause analysis

What They're Looking For.

Must Have

5+ years payments experience, 5+ years fintech experience, 5+ years financial services experience, Understand payment processing flows, Understand tokenization architecture, Understand authentication solutions, Interpret technical documentation, Articulate product value, Analytical skills, Problem-solving skills, Experience in matrix organizations, Business-level English proficiency, Business-level Japanese proficiency

Nice to Have

Issuer experience preferred, Acquirer experience preferred, PSP experience preferred, Card network experience preferred, Hands-on tokenization experience, Hands-on authentication solutions experience, Familiarity with APIs, Familiarity with system integration, Familiarity with PSP architectures, Familiarity with payment gateway architectures, Experience in implementation roles, Experience in client onboarding roles, Experience in technical support roles, Experience with card schemes, Manage multiple priorities

What You'll Do.

Drive adoption of solutions

Enable adoption of solutions

Articulate value propositions

Influence stakeholders

Accelerate client readiness

Provide guidance on product capabilities

Provide guidance on product rules

Provide guidance on technical specifications

Remove adoption barriers

Drive actions toward implementation

Accelerate rollout progress

Support go-live readiness

Support post-launch stabilization

Serve as contact for inquiries

Investigate client issues

Support root cause analysis

Provide best practice recommendations

Provide guidance on solution design

Translate concepts into insights

Align on product rollout

Align on product expansion

Align on issue resolution

Align on policy updates

Support client engagements

Ensure effective communication

Ensure alignment across stakeholders

Increase adoption of solutions

Increase usage of solutions

Improve customer experience

Simplify implementation processes

Build trusted relationships

Act as product advisor

Collect client feedback

Collect market feedback

Analyze client feedback

Analyze market feedback

Provide structured insights

How You'll Work.

Team & Collaboration

Cross-functional teams; Japan teams; Asia Pacific teams; Regional stakeholders; Account Management teams; Sales teams; Product teams; Technology teams; Internal stakeholders; External stakeholders

Communication Scope

Articulate product value

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Product & Solutions, Digital Payments, Japan ### ■Overview This position is responsible for driving the adoption and expansion of digital payment solutions across Japan. Working closely with the Japan Digital Lead, the role partners with cross-functional teams across Japan and Asia Pacific (e.g., Singapore) to articulate product value, influence stakeholders, and accelerate client readiness for implementation. It plays a critical role in driving adoption, enabling successful delivery, and bridging product, client, and regional stakeholders. Primary focus areas include Tokenization (MDES across all use cases, including device tokenization, Click to Pay, and Secure Card on File) and Authentication solutions. This is a hands-on role at the intersection of product, technology, and client delivery. ■Role & Responsibility 1\. Product Adoption & Implementation Enablement \- Drive the adoption and enablement of Tokenization and Authentication solutions by articulating value propositions, influencing stakeholders, and accelerating client readiness for implementation \- Act as a Subject Matter Expert (SME), providing guidance on product capabilities, rules, and technical specifications throughout the solution lifecycle \- Work with clients and internal stakeholders to remove adoption barriers and drive actions toward successful implementation \- Engage with Japan and APAC teams (especially Singapore) to align stakeholders, resolve issue

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