Mastercard
Financial Services
Manager,Product&Solutions,DigitalPayments,Japan
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“Manager, Product & Solutions, Digital Payments, Japan at Mastercard. Skills: Digital payments, Tokenization, Authentication solutions. Drive adoption of solutions. Enable adoption of solutions”
What You'll Achieve.
Drive adoption and expansion; Accelerate client readiness; Accelerate rollout progress; Increase adoption and usage
Industry & Context.
Analytical; Problem-solving; Root cause analysis
What They're Looking For.
Must Have
5+ years payments experience, 5+ years fintech experience, 5+ years financial services experience, Understand payment processing flows, Understand tokenization architecture, Understand authentication solutions, Interpret technical documentation, Articulate product value, Analytical skills, Problem-solving skills, Experience in matrix organizations, Business-level English proficiency, Business-level Japanese proficiency
Nice to Have
Issuer experience preferred, Acquirer experience preferred, PSP experience preferred, Card network experience preferred, Hands-on tokenization experience, Hands-on authentication solutions experience, Familiarity with APIs, Familiarity with system integration, Familiarity with PSP architectures, Familiarity with payment gateway architectures, Experience in implementation roles, Experience in client onboarding roles, Experience in technical support roles, Experience with card schemes, Manage multiple priorities
What You'll Do.
Drive adoption of solutions
Enable adoption of solutions
Articulate value propositions
Influence stakeholders
Accelerate client readiness
Provide guidance on product capabilities
Provide guidance on product rules
Provide guidance on technical specifications
Remove adoption barriers
Drive actions toward implementation
Accelerate rollout progress
Support go-live readiness
Support post-launch stabilization
Serve as contact for inquiries
Investigate client issues
Support root cause analysis
Provide best practice recommendations
Provide guidance on solution design
Translate concepts into insights
Align on product rollout
Align on product expansion
Align on issue resolution
Align on policy updates
Support client engagements
Ensure effective communication
Ensure alignment across stakeholders
Increase adoption of solutions
Increase usage of solutions
Improve customer experience
Simplify implementation processes
Build trusted relationships
Act as product advisor
Collect client feedback
Collect market feedback
Analyze client feedback
Analyze market feedback
Provide structured insights
How You'll Work.
Team & Collaboration
Cross-functional teams; Japan teams; Asia Pacific teams; Regional stakeholders; Account Management teams; Sales teams; Product teams; Technology teams; Internal stakeholders; External stakeholders
Communication Scope
Articulate product value
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Product & Solutions, Digital Payments, Japan ### ■Overview This position is responsible for driving the adoption and expansion of digital payment solutions across Japan. Working closely with the Japan Digital Lead, the role partners with cross-functional teams across Japan and Asia Pacific (e.g., Singapore) to articulate product value, influence stakeholders, and accelerate client readiness for implementation. It plays a critical role in driving adoption, enabling successful delivery, and bridging product, client, and regional stakeholders. Primary focus areas include Tokenization (MDES across all use cases, including device tokenization, Click to Pay, and Secure Card on File) and Authentication solutions. This is a hands-on role at the intersection of product, technology, and client delivery. ■Role & Responsibility 1\. Product Adoption & Implementation Enablement \- Drive the adoption and enablement of Tokenization and Authentication solutions by articulating value propositions, influencing stakeholders, and accelerating client readiness for implementation \- Act as a Subject Matter Expert (SME), providing guidance on product capabilities, rules, and technical specifications throughout the solution lifecycle \- Work with clients and internal stakeholders to remove adoption barriers and drive actions toward successful implementation \- Engage with Japan and APAC teams (especially Singapore) to align stakeholders, resolve issue
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