HelloFresh
Manager,Product(Menu)Operations
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“Manager, Product (Menu) Operations at HelloFresh. Skills: Product Operations, Menu Operations, Commercial Planning, Strategic Operations, Data-driven decision making, Stakeholder management. Planning, execution, and performance of weekly menus. Leveraging expertise in process optimization and data-driven project management”
What You'll Achieve.
Superior product experience; Long-term customer retention and growth; Commercially viable menus; Delight for customers; Reduced friction and unnecessary overhead in menu planning
Industry & Context.
Systems Thinking; Solutions Mindset; Translating undefined problems into clear problem statements and execution plans
Potential exposure to common allergens (e.g., peanuts, tree nuts, milk), Disclosure of concerns regarding exposure to food ingredients, including meat, during the hiring process, Minimum of 2 days in office per week
What They're Looking For.
Must Have
3-6 years in Product Operations, Commercial Planning, or Strategic Operations role with demonstrated ability to influence senior leadership, Advanced proficiency in Google Sheets/Excel modelling, Demonstrated ability to structure findings for cross-functional stakeholders
Nice to Have
Tech/CPG environment preferred, SQL is nice to have
What You'll Do.
and performance of weekly menus
Leveraging expertise in process optimization and data-driven project management
Turning operational efficiencies into a superior product experience
Owning the end-to-end menu lifecycle
Facilitating weekly reviews & leadership sign-offs
Ensuring timely menu release
Meeting stakeholder needs
Reviewing algorithmic outputs against real-world supply chain constraints
Making trade-offs between cost-to-serve and value for the customer
Reducing friction and eliminating unnecessary overhead in menu planning
Driving weekly menu performance reporting
Preparing business review meetings
Providing data-backed input on recipe budget targets
development opportunities
and ingredient onboarding & usage
Serving as the primary point of contact for overall menu performance
budget variance drivers
and implementation of specialized offerings
How You'll Work.
Team & Collaboration
Acting as the strategic glue between Product Strategy & Innovation, Supply & Demand Planning, and Ingredient Sourcing Teams; Navigating the tension between business ambitions and real-world constraints; Collaborating cross-functionally; Driving alignment across teams; Directing communications across multiple business teams
Communication Scope
Influencing senior leadership; Executive-ready materials preparation; Communicating findings for cross-functional stakeholders
Process & Methodology
Data-driven project management, Managing complex timelines, Directing communications across multiple business teams
Full Job Description
S'more about the team As the Product (Menu) Operations Manager at HelloFresh Canada, you are responsible for the planning, execution, and performance of the weekly menus that form our product offering. You will leverage expertise in process optimization and data-driven project management to turn operational efficiencies into a superior product experience that fuels long-term customer retention and growth. Reporting to the Senior Manager of Data Analytics, you will act as the strategic glue between Product Strategy & Innovation, Supply & Demand Planning, and Ingredient Sourcing Teams. In this role, you navigate the tension between business ambitions and real-world constraints, ensuring every menu release is both commercially viable and a delight for our customers. Lettuce share what this role will be responsible for Air Traffic Control: Own the end-to-end menu lifecycle, facilitating weekly reviews & leadership sign-offs, and ensuring the menu is released on time while meeting all stakeholder needs. Operational Governance: Review algorithmic outputs against real-world supply chain constraints and make trade-offs between cost-to-serve and value for the customer. Systemic Optimization: Improve tooling, systems, and workflows to reduce friction and eliminate unnecessary overhead in day-to-day menu planning work. Data Reporting & Analysis: Drive weekly menu performance reporting and business review meeting preparation, including narrative, insights, and executive-ready materials. Ingredient & Recipe Strategy: Support key decision makers by providing data-backed input on recipe budget targets, development opportunities, and ingredient onboarding & usage. Stakeholder Liaison: Serve as the primary point of contact for overall menu performance, budget variance drivers, and implementation of specialized offerings like Limited Time Offerings (LTOs) and Fast-Track initiatives. Other operational and strategic duties as assigned. Sound a-peeling? Here's what we're looking for Exp
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