Capital One
Financial Services
Manager,ProductManager,PaymentPlatforms
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Product Manager, Payment Platforms at Capital One. Skills: Product Management, Payment Platforms, Customer understanding, Data-driven decision making, Innovation. Increasing adoption, scaling, and standardizing payment experiences. Reimagining payment experiences that create game-changing customer experiences and drive critical business outcomes”
What You'll Achieve.
Increasing adoption, scaling, and standardizing payment experiences; Drive critical business outcomes; Deliver game-changing outcomes by focusing on leverage and execution excellence
Industry & Context.
Integrated Problem Solving; Identifies and resolves complex problems to deliver outcomes while mitigating product risks; Asking 'why' until you hit the root; Healthy dose of skepticism for the impossible; Working at a tiny crack until you've broken open the whole nut
What They're Looking For.
Must Have
At least 3 years of experience working in Product Management, A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice to Have
Experience translating business strategy and analysis into consumer facing digital products, Experience working with cross-functional teams to deliver consumer experiences, Experience working with digital industry experience for consumers
What You'll Do.
and standardizing payment experiences
Reimagining payment experiences that create game-changing customer experiences and drive critical business outcomes
Using cutting edge technology
and ingenuity to redefine how millions of customers interact with their money
Setting and delivering an experience framework on how customers should be serviced in both digital and digital-human interactions
Building cutting edge solutions with customers
technologists and data scientists
Driving big change by asking bold questions
Telling stories that change the way people think about building products and solving problems
Jumpstarting a self-supporting community by sowing the right seeds
building the right tools
integrating the right off-the-shelf products and just plain elbow grease
Solving the right problem and holding on the wrong one
How You'll Work.
Team & Collaboration
Collaborating with partners across the organization; Working deeply with customers, associates, designers, technologists and data scientists; Leading cross functional teams to solve customer problems and drive organizational alignment; Getting back-end engineers to play nice with iOS developers; Inspiring an ETL developer to write creatively about her latest pipeline
Communication Scope
Communicate complex ideas clearly; Ensure team knows their priorities and why they’re doing what they’re doing
Full Job Description
Manager, Product Manager, Payment Platforms At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We’ve challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking, “why,” until you hit the root? It’s common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you’re nodding your head, then we want you! As a part of the Payment Platforms Product team, you will be responsible for increasing adoption, scaling, and standardizing payment experiences. This will involve collaborating with partners across the organization to reimagine payment experiences that create game-changing customer experiences and drive critical business outcomes. You will use cutting edge technology, real-time data, and ingenuity to redefine how millions of customers interact with their money. **On any given day in the Bank you’ll be:** * Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be s
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