Mastercard
FinTech
Manager,ProductManagement,Services(Digital&Innovation)
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“Manager, Product Management, Services (Digital & Innovation) at Mastercard. Skills: Product Management, Digital Transformation, AI Solutions. Manage digital and innovation consulting solutions. Enable customer growth supporting digital and innovation initiatives”
Industry & Context.
Structured problem-solving
What They're Looking For.
Must Have
6+ years of experience in digital & AI strategy, 6+ years of experience in innovation, 6+ years of experience in digital transformation, Bachelor's degree required, Hands-on exposure to AI technologies, Structured problem-solving skills, Project management skills, Collaboration skills, Ability to partner effectively with virtual teams, Excellent communicator, Ability to influence without authority, Demonstrated ability to build relationships, Desire to roll up sleeves
Nice to Have
Master's degree preferred, Experience in a consulting role preferred, Experience in a strategy role preferred, Experience with Generative AI advantageous, Experience with Traditional AI advantageous, Experience in designing AI-enabled digital products, Experience in managing AI-enabled digital products, Experience incorporating agentic AI systems, Experience evaluating AI vendors, Experience evaluating AI platforms, Experience evaluating AI solution partners, Knowledge of the financial services industry preferred, Familiarity in the rapidly evolving AI landscape preferred
What You'll Do.
Manage digital and innovation consulting solutions
Enable customer growth supporting digital and innovation initiatives
Equip customers with skills
Support growth of digital and innovation services
and innovation consulting product suite
Build regional product roadmap
Maintain regional product roadmap
Prioritize regional product roadmap
Identify partners specializing in agentic AI
Assess partners specializing in agentic AI
Onboard partners specializing in agentic AI
Represent product suite to stakeholders
Provide expert sales support
Partner with Sales team
Serve as client-facing expert
Develop delivery models
Refine delivery models
Ensure solutions remain market leading
Ensure solutions remain competitive
Build relationships across Mastercard
How You'll Work.
Team & Collaboration
Internal stakeholders; External partners; Subject matter experts; Mastercard stakeholders; Sales team; Virtual teams; Multiple regions
Communication Scope
Influence without authority
Process & Methodology
Project management, Roadmap planning
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Product Management, Services (Digital & Innovation) ### Job Title: Manager, Product Management, Services (AI, Digital & Innovation) Location: Istanbul, Türkiye Position Overview Mastercard is seeking an experienced and strategic professional to join the EEMEA Consulting Product Management team to manage the digital and innovation consulting & solutions provided to Mastercard Customers under the Consulting product suite. The role focuses on enabling Customers’ growth supporting digital and innovation initiatives, ensuring that they are equipped with, skills, knowledge and solutions to successfully compete in a rapidly evolving financial services industry. You will work closely with internal stakeholders, external partners, and subject matter experts to support the growth of the digital and innovation services in the EEMEA region aligned with Mastercard’s business goals and core values. Role Full accountability and end-to-end responsibility for delivering the digital, AI, and innovation consulting product suite in EEMEA. Build, maintain, and prioritize a regional product roadmap that reflects customer needs, AI-driven opportunities, and emerging agentic AI capabilities. Identify, assess and onboard partners (particularly those specializing in agentic AI platforms, autonomous workflows, orchestration frameworks, and AI-driven decision systems) to growth the digital solutions capabilities Innovative leadership to continue evolving
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