Capital One
Manager,ProductManagement,CreditCardAcquisitions(AgentExperience)
“Manager, Product Management, Credit Card Acquisitions (Agent Experience) at Capital One. Skills: Product Management, Agent Experience, Applicant Journey, Risk Mitigation. Own the internal engine that powers high-friction customer touchpoints involving document requests and security verifications. Crafting a seamless onboarding experience for honest applicants while building a brick wall for fraudsters”
What You'll Achieve.
Deliver game-changing outcomes by focusing on leverage and execution excellence; Enable both near term and long term value
Industry & Context.
Integrated Problem Solving; Identifies and resolves complex problems to deliver outcomes while mitigating product risks; Turning complex problems into shipped solutions
What They're Looking For.
Must Have
At least 3 years of experience working in Product Management, A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice to Have
Experience translating business strategy and analysis into consumer facing digital products
What You'll Do.
Own the internal engine that powers high-friction customer touchpoints involving document requests and security verifications
Crafting a seamless onboarding experience for honest applicants while building a brick wall for fraudsters
Designing workflows and document-processing tools within our servicing platform
manual tasks into streamlined processes
Deliver intuitive tools that allow agents to perform their job flawlessly
Defining the very first interaction our customers have with the bank
How You'll Work.
Team & Collaboration
Collaborating with Agents, Fraud, Risk, and Legal teams; Leads cross functional teams to solve customer problems and drive organizational alignment
Applying for this Manager, Product Management, Credit Card Acquisitions (Agent Experience) role?
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