Mastercard

payments

Manager,ProductManagement

$121–169k Toronto, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Product Management at Mastercard. Skills: Product Management, Go-to-Market Strategy, Product Strategy, Product Roadmap, Stakeholder Management, Partnership Management. Overseeing long-term and short-term strategic initiatives to commercialize redemption products across 5 regions. Contributing to the overall strategy of product evolution, including go-to-market strategy, optimization of products and resources, implementation of improvements within the product’s life cycle, and conducting”

What You'll Achieve.

Drive tangible data-driven business outcomes at the product level; Manage to a quantified scorecard continuously monitoring and analyzing key performance indicators; Creating proactive plans to drive usage and revenue; Maximum impact from key stakeholders; Maximum revenue impact

Industry & Context.

payments
Problems you'll solve

Applying continuous improvement and test and learn methodologies across teams; Ability to use hard data and metrics to back up assumptions and develop business cases

What They're Looking For.

Must Have

Loyalty, Rewards and/or Travel industry experience, with solid understanding of the current loyalty redemption and/or travel environment, Extensive experience building and launching technical products, while demonstrating partnership management and influencing skills with external vendors, Demonstrated ability to operate with complete independence and autonomy, Ability to use hard data and metrics to back up assumptions and develop business cases, Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams, Can communication and influence executives, peers, and employees with impact, eloquence, and authenticity, Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organization, Experience translating strategies into product launches and implementation plans in multiple regions, Can deliver high quality products/services in a high-growth environment where priorities shift rapidly

What You'll Do.

Overseeing long-term and short-term strategic initiatives to commercialize redemption products across 5 regions

Contributing to the overall strategy of product evolution

including go-to-market strategy

optimization of products and resources

implementation of improvements within the product’s life cycle

and conducting ongoing care and maintenance

Driving tangible data-driven business outcomes at the product level

Managing to a quantified scorecard continuously monitoring and analyzing key performance indicators

creating proactive plans to drive usage and revenue

Developing and applying program vision to product strategy and roadmap for the products they manage

Clearly communicating product vision and strategy to key regional stakeholders on an ongoing basis

Influencing and negotiating with external partners/vendors to evolve the product line

enhance user experience and continuously improve the product’s operations for maximum revenue impact

Driving effective sales

marketing and technical enablement by delivering high quality materials

clearly communicating value

and continuously improving enablement programs

Partnering with Delivery

Servicing and Sales teams to ensure that Products are easy to sell

deploy and deliver a great experience during operation

Demonstrating awareness of Mastercard's broader product offering and the ability to leverage products from other business areas to augment product capabilities

Demonstrating a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge

skills and experiences

Demonstrating and driving Mastercard Way behaviours through their behaviour

recognitions and employee engagement

How You'll Work.

Team & Collaboration

Partner with Delivery, Servicing and Sales teams; Influence and negotiate with external partners/vendors; Communicate product vision to key regional stakeholders; Partnering with and influencing executive leadership; Commanding the respect of the individual product teams across the organization

Communication Scope

Communicate product vision and strategy to key regional stakeholders; Communicate value of products; Influence and negotiate with external partners/vendors; Communication and influence executives, peers, and employees with impact, eloquence, and authenticity

Process & Methodology

Overseeing long-term and short-term strategic initiatives, Implementation of improvements within the product’s life cycle, Translating strategies into product launches and implementation plans

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Product Management ### Overview The Consumer Acquisition and Engagement team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners and many others. About the Team Mastercard’s Loyalty is a part of Consumer Acquisition and Engagement and works closely with major financial organizations, retailers, airlines, and other enterprises to provide a range of offerings that span data management, rewards and offers, and much more all to enable frictionless customer transactions and improve customer Loyalty experiences. As part of Loyalty, the Global Rewards Product Team is looking for a Manager, Product Management (GTM) to lead go-to-market strategies for its Global Redemption Suite. This role will manage redemption products and oversee the global roadmap ensuring maximum impact from key stakeholders across multiple regions globally. This role will be instrumental in not only the roll out of new products to regions and cli

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