Mastercard
Payments
Manager,ProductDelivery
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Product Delivery at Mastercard. Skills: Learning & Development, Training solutions, Customer engagement. Lead development of Academy programmes. Lead delivery of Academy programmes”
Industry & Context.
Analytical; Structured
Some travel required
What They're Looking For.
Must Have
Good understanding of payments ecosystem, Experience with payments industry stakeholders, Solid understanding of client needs, Solid understanding of commercial dynamics, Manage and influence stakeholders, Learning & Development expertise, Track record in designing training, Track record in delivering training, Project management skills, Manage multiple priorities, Deliver to timelines, Deliver to budget, Commercial acumen, Experience supporting sales processes, Experience driving sales processes, Customer-centric mindset, Excellent written communication skills, Excellent verbal communication skills, Analytical and structured, Organizational skills, Attention to detail, Solid working knowledge of Microsoft Office, Fluency in English
Nice to Have
Advanced proficiency in two additional Western European languages
What You'll Do.
Lead development of Academy programmes
Lead delivery of Academy programmes
Enhance effectiveness through instructional design
Enhance effectiveness through learning elements
Enhance effectiveness through feedback analysis
Collaborate with internal stakeholders
Collaborate with Academy faculty
Design training materials
Develop training materials
Implement training materials
Proactively drive sales process
Engage internal clients
Engage external clients
Identify new revenue opportunities
Realise new revenue opportunities
Target untapped customer segments
Develop innovative training programmes
Expand reach face-to-face
Contribute to business development
Contribute to thought leadership
Increase visibility of Academy
Increase positioning of Academy
Strengthen engagement with stakeholders
Position Academy as trusted partner
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Academy faculty collaboration; Internal stakeholders; External stakeholders
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management, Manage multiple priorities, Deliver to timelines, Deliver to budget
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Product Delivery ### Who is Mastercard Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. About Mastercard Academy For over 30 years, Mastercard Academy has been at the forefront of learning and development in the payments industry. We empower our customers and partners with the knowledge, skills, and insights they need to thrive—through open courses, live events, customer-specific training, and a rich library of resources. The Role: Training Manager We are looking for a highly motivated and experienced Training Consultant to join our team. The successful candidate will lead the design, development, and commercialisation of best‑in‑class training solutions for our customers, delivered through both face‑to‑face and virtual formats in close collaboration with the Academy faculty. This role brings strong Learning & Development expertise to elevate the quality and effectiveness of training offerings, while also driving business development across select markets in the region. The role holder will ensure that training design and delivery approaches consistently deliver strong learning outcomes and an exceptional customer experience. Success in this role requires the ab
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