Capital One

Manager,ProcessManager-GlobalPaymentNetwork

$122–139k Riverwoods, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Process Manager- Global Payment Network at Capital One. Skills: Process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates. Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.”

Industry & Context.

Problems you'll solve

Harmonize competing priorities into a single, unified and actionable path forward; Provide portfolio metrics, providing actionable insights to drive strategic decision making.

What They're Looking For.

Must Have

Bachelor's Degree or Military experience, 2 years of experience in Process management, 2 years of Jira experience

Nice to Have

4 + years of Product, Business or Technical experience, 2 + years of experience in Process management

What You'll Do.

Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning

high-level estimates of work and target dates

Harmonize competing priorities into a single

unified and actionable path forward by working with multiple stakeholders.

Facilitate the intake process for new work entering the portfolio

ensuring the work is aligned to goals and has clearly defined scope and value.

Adhere to Enterprise & GPN governance during intake

ensuring risk management

operational excellence

and transparent decision-making

Provide portfolio metrics

providing actionable insights to drive strategic decision making.

Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.

How You'll Work.

Team & Collaboration

Partnering with the Product Areas / Families; collaborating across varying levels and roles; working with multiple stakeholders; interacting and communicating with key stakeholders at all levels across the company

Communication Scope

excellent communication and partnership skills; essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Process & Methodology

capacity planning, forecasting, high-level estimates of work, target dates, Harmonize competing priorities, intake process for new work, clearly defined scope and value, risk management, operational excellence, transparent decision-making, portfolio metrics, strategic decision making, prioritization of the Product Area / Family backlog, GPN Portfolio Management standards

Full Job Description

Manager, Process Manager- Global Payment Network **The GPN Portfolio Team is responsible for bridging the gap between Product strategic visions and operational execution. Partnering with the Product Areas / Families, we help to translate their product roadmaps into realistic, forecasted portfolios that align with business priorities. We provide management, oversight and support to all Product Area members; collaborating across varying levels and roles to enable leadership to see progress, remove blockers and make decisions needed to deliver the most value to the organization.** ****Responsibilities:**** * **Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates** * **Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.** * **Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.** * **Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making ** * **Provide portfolio metrics, providing actionable insights to drive strategic decision making.** * **Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.** * **Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes** ****Basic Qualifications:**** * **Bachelor’s Degree or Military experience** * **At least 2 years of experience in Process management** * **At least 2 years of Jira experience** ****Preferred Qualifications:**** * **4 + years of Product, Business or Technical experience** * **2 + years of experience in Process management ** ** _At this time, Capital One will not spo

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