Capital One
Manager,ProcessManager-DealerManagement
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Process Manager- Dealer Management at Capital One. Skills: Process management, Process improvement, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Creating and validating processes. Designing and producing metrics used to measure efficiency and effectiveness”
What You'll Achieve.
improve business efficiency and drive results; influence results that have a direct impact on the company’s bottom line; measure effectiveness; ensure data integrity; ensure appropriate execution each time; saving time and resources for the company; delivering flawless execution of process improvement projects
Industry & Context.
analytical skills; Analyzing, identifying, and correcting data issues with systems used or owned by a department; Analyzing, identifying, and partnering to remediate risks within assigned including upstream and downstream impact identification
No agencies please
What They're Looking For.
Must Have
High School Diploma, GED or equivalent certification, At least 5 years experience of Process management or Project management, At least 3 years experience of People Management
Nice to Have
Bachelor’s Degree in Business Administration, Accounting, Management, Human Resources or Economics, Lean certification or Six Sigma certification, 6+ years of experience in Process management, 6+ years of experience in Project management, 5+ years of experience in Relationship management
What You'll Do.
Creating and validating processes
Designing and producing metrics used to measure efficiency and effectiveness
Driving process improvements aligned with desired customer outcomes
and correcting data issues with systems used or owned by a department
and partnering to remediate risks within assigned including upstream and downstream impact identification
Providing subject matter expertise on processes when representing the department in projects and other meetings
Managing and leading a team of associates
How You'll Work.
Team & Collaboration
collaborating with smart and passionate leaders; influence partners across the company and across multiple levels of the organization; representing the department in projects and other meetings
Communication Scope
effectively communicate and influence partners across the company and across multiple levels of the organization; presenting and sending status updates to Senior Leaders
Process & Methodology
Process management, Project management, process improvement projects
Full Job Description
Manager, Process Manager- Dealer Management As a Manager of Process Management, you will work with a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time. We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects. ****General Responsibilities:**** * Creating and validating processes * Designing and producing metrics used to measure efficiency and effectiveness * Driving process improvements aligned with desired customer outcomes * Analyzing, identifying, and correcting data issues with systems used or owned by a department * Analyzing, identifying, and partnering to remediate risks within assigned process; including upstream and downstream impact identification * Providing subject matter expertise on processes when representing the department in projects and other meetings, including presenting and sending status upd
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