William Osler Health System
Healthcare
Manager,Privacy
Neural analysis suggests this role is
optimal for mid candidates.
“Manager, Privacy at William Osler Health System. Skills: Privacy program, Risk management, Compliance oversight, FOI program. Oversee privacy program. Oversee FOI program”
What You'll Achieve.
Ensure program alignment; Manage risk effectively; Ensure Osler's obligations are met; Meet departmental objectives; Drive consistency in operations; Build towards professional development
Industry & Context.
Risk identification; Gap identification; Mitigation activities; Process improvement; Analysis of requests; Analysis of incidents; Analysis of complaints; Analysis of inquiries; Analysis of consultations; Risk determination; Response determination; Jurisprudence analysis; Complaint resolution; Challenge resolution; Problem solving
What They're Looking For.
Must Have
7 years managing a team, Expert knowledge of Privacy and Security Statutory, Regulatory Requirements and Standards, Expert with PHIPA, Expert with FIPPA, Experience in leading people, Experience in leading projects, Experience in application implementations, Intermediate experience with health information systems, Intermediate experience in IT infrastructure, understanding of Windows Operating System, understanding of Active Directory, customer-service orientation, Excellent written communication skills, Excellent oral communication skills, Excellent listening skills, Excellent interpersonal skills, Able to continually change priorities, Able to manage throughput, Able to manage stakeholder expectations, Ability to communicate ideas, Highly self-motivated, Highly directed, Keen attention to detail, Able to prioritize tasks, Able to execute tasks, Experience working in a team-oriented environment, Experience working in a collaborative environment, Experience in leading large scale change processes, Experience in leading complex change processes, Experience in teaching, Experience in education, Training in quality improvement principles, Training in people change management principles, Experience in quality improvement methodologies, Experience in people change management methodologies, Solid understanding of quality process improvement methodologies, Solid understanding of workflow process improvement methodologies, Solid understanding of lean principles, Solid understandings of implementation approaches, Solid understandings of change management strategy, Demonstrate Osler's Values
Nice to Have
Privacy focus for change processes, PHIPA and FIPPA knowledge, CASL knowledge, PHA knowledge, RHPA knowledge, MHA knowledge, ITIL knowledge, NIST knowledge, CoBIT knowledge, ISO/IEC 31000 Series knowledge, ISO/IEC 27000 Series knowledge
What You'll Do.
Oversee privacy program
Provide strategic direction
Establish risk management activities
Identify compliance gaps
Identify privacy gaps
Identify AI compliance gaps
Action mitigation activities
Lead policy development
Participate in policy development
Lead protocol development
Participate in protocol development
Assume responsibility for education
Assume responsibility for enforcement
Provide mentorship to staff
Provide mentorship to stakeholders
Design privacy practices
Facilitate privacy practice adoption
Provide leadership support
Provide consultations
Oversee privacy inquiries
Oversee privacy consultations
Oversee privacy complaints
Oversee privacy breaches
Review privacy processes
Identify process gaps
Identify process improvements
Scan peer organizations
Identify operational changes
Monitor legislative changes
Monitor court decisions
Determine new practices
Determine operational requirements
Conduct environmental scans
Analyze privacy incidents
Analyze privacy complaints
Analyze privacy inquiries
Analyze privacy consultations
Evaluate major complaints
Negotiate recommendations
Provide functional direction
Provide interpretation
Provide guidance on FOI requests
Provide guidance on policy positions
Lead privacy projects
Meet organizational obligations
Respond to requirements
Monitor team workload
Provide staff support
Provide staff direction
Ensure staff follows policies
Ensure staff follows procedures
Ensure staff follows conventions
Develop team professionals
Coach team professionals
Meet departmental objectives
Create favorable organizational climate
Drive consistency in operations
Build towards professional development
Provide opportunities for team learning
Foster environment of professionalism
Foster environment of collegiality
Foster environment of growth
How You'll Work.
Team & Collaboration
Stakeholders; Internal stakeholders; External stakeholders; Program staff; Senior leadership team; Clinical areas; Professional staff; Operations; Management levels; Peer hospital organizations; Other organizations
Communication Scope
Written communication; Oral communication; Technical language communication; User-friendly language communication
Process & Methodology
Project leadership, Application implementations, Large scale change processes, Complex change processes, Quality improvement, People change management, Implementation approaches, Change management strategy
Full Job Description
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game. A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities. At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today! Reporting to the Director, Cybersecurity, Privacy & HIM, the Privacy Manager is responsible for overseeing the privacy and FOI program at William Osler Health System to ensure all aspects of the program align with the organizational vision, mission and values. The Privacy Manager provides strategic direction, with support of the Director, Cybersecurity, Privacy and HIM. The Privacy Manager leads the privacy team through the privacy program by establishing highly effective risk management activities, including but not limited to, risk identification as it relates to compliance gaps involving privacy, access and emerging artificial intelligence compliance gaps T
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