University of Rochester
Healthcare
Manager,PracticeOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Practice Operations at University of Rochester. Skills: Practice operations management, Staff supervision, Process improvement. Provide support in practice operations management. Support leadership”
Industry & Context.
Problem resolution; Finance problems
Travel to network practices
What They're Looking For.
Must Have
Bachelor's degree, 5 years relevant experience, 3 years leadership experience, Experience in large group practice, Experience in multi-specialty practice, Experience in academic faculty practice
Nice to Have
Excellent interpersonal skills, Excellent communication skills, Excellent organizational skills, Competency of written skills, Knowledge of professional fee billing, Analytical ability, Attention to detail
What You'll Do.
Provide support in practice operations management
Collaborate with leadership
Supervise practice managers
Direct practice managers
Make hiring decisions
Orient practice managers
Train practice managers
Develop practice managers
Evaluate practice managers
Oversee training program
Complete manager pathway
Facilitate ongoing training
Develop network procedures
Maintain network procedures
Develop best practices
Maintain best practices
Ensure budget competency
Ensure staff supervision competency
Ensure billing competency
Ensure collections competency
Ensure physician relations competency
Ensure patient relations competency
Ensure problem resolution competency
Ensure new employee mandatories completed
Ensure annual staff mandatories completed
Conduct performance appraisals
Monitor employee engagement
Promote positive work environment
Foster positive work environment
Develop procedures with leadership
Maintain procedures with leadership
Work with other departments
Ensure coverage during vacancies
Identify practice improvements
Execute practice improvements
Identify process improvements
Execute process improvements
Maintain efficient practice operations
Oversee staff training
Oversee staff development
Ensure PRA leads have skillset
Ensure PSS leads have skillset
Cover practice during PM absence
Manage payroll administration
Address finance problems
Implement finance solutions
Manage human resource issues
Manage regulatory compliance
Maintain knowledge of office operations
Maintain knowledge of office manager responsibilities
Read current literature
Participate at PC Administration meetings
Participate at Billing Forum
Oversee business operational tasks
Oversee tasks for new office builds
Oversee tasks for office acquisitions
Oversee tasks for office mergers
Travel to network practices
How You'll Work.
Team & Collaboration
Work with leadership; Work with other departments; Work with team
Communication Scope
Written communication; Verbal communication
Full Job Description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. _**Job Location (Full Address):**_ 135 Corporate Woods, Rochester, New York, United States of America, 14623 _**Opening:**_ Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500912 Primary Care Administration Work Shift: UR - Day (United States of America) Range: UR URCA 211 H Compensation Range: $28.50 - $37.06 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job 's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ _**Responsibilities:**_ Provides sound support and assistance in efficient practice operations management. Supports leadership, collaborating and seeking their resources as appropriate. Supervises and directs a team of practice managers. Responsible for hiring decisions, orientation, training, development and performance evaluation of practice managers. This includes overseeing training program for practice managers, completing the manager pathway for new hires and facilitating ongoing training, mentoring, and education. Develops and maintains network procedures and best practices for office managers in the area of business operations. **ESSENTIAL FUNCTIONS** * Supervises and directs a team of 7-11 practice managers. Responsible for hiring decisions, orientation, training, development and performance evaluation of practice managers, including training program for practice managers, completing
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