Capital One
Manager,PlatformGovernance
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager, Platform Governance at Capital One. Skills: Platform governance, Capabilities transformation, Technology governance, Risk management, Cross-functional project management. Day-to-day operations of technology governance. Facilitate the strategic evolution of the technology governance model”
What You'll Achieve.
Deliver results that have a direct impact on the company’s bottom line; Enhance both business and risk management processes and programs; Deliver high-quality value; Enable our platforms and processes to shine in our broader risk ecosystem; Support transformational change and deliver value
Industry & Context.
Solving challenging problems; Identifying when technology capabilities are failing to meet user needs; Negotiating solutions
What They're Looking For.
Must Have
At least 4 years of Enterprise Risk Management (ERM), Technology Risk Strategy, or Complex Program Governance experience, At least 3 years of Project Management experience, with a focus on cross-functional delivery, At least 3 years of Process Management experience, At least 3 years of experience supporting, partnering, and interacting with internal business clients
Nice to Have
Bachelor's Degree or military experience, 5+ years of experience leading complex, cross-functional projects/programs in a Risk or Technology environment, 4+ years of Process Management, capability mapping, or system/control design experience, 5+ years of Enterprise Risk Management (ERM), Technology Risk Strategy, or Complex Program Governance experience, 3+ years of experience in data analysis, reporting, and translating technical insights into business intelligence, Professional certifications such as CRISC (Certified in Risk and Information Systems Control), CGEIT (Certified in the Governance of Enterprise IT), or CBAP/CCBA (Business Analysis)
What You'll Do.
Day-to-day operations of technology governance
Facilitate the strategic evolution of the technology governance model
Drive the maturity of enterprise control frameworks
Simplify complex technical environments
Ensure operational transparency
Oversee governance standards
Manage team initiatives
Monitor platform health
How You'll Work.
Team & Collaboration
Partnering across Tech and Risk teams; Collaborate with smart, passionate leaders; Act as the connective tissue between technology builds and operational risk; Lead people both directly and indirectly; Adjusting their approach to meet unique needs across multiple stakeholder groups; Manage cross-functional projects; Engage and influence critical stakeholders; Build and maintain relationships with key stakeholders; Manage cross-program friction; Train business partners
Communication Scope
Executive-ready reporting; Translating complex technical concepts
Process & Methodology
Cross-functional project management, Program management, Impediment resolution, Executive-ready reporting
Full Job Description
Manager, Platform Governance (Hybrid) Capital One’s Card Risk organization is responsible for core areas that span Risk Management, Strategy, Operations, Technology, and Analytics. We lead, advise, and innovate on the most critical transformational initiatives across the business. Specifically, the Platform Governance Team is charged with a multi-year journey focusing on strengthening the enterprise technology ecosystem, enabling ownership and accountability through transparency, amplifying simplification and automation, and driving sustainability. The Platform Governance Team is seeking a Manager to take our Platform governance and Capabilities transformation to the next level. You will be responsible for the day-to-day operations of technology governance, serving as a key member of the program. You will collaborate with smart, passionate leaders to deliver results that have a direct impact on the company’s bottom line, acting as the connective tissue between technology builds and operational risk. Core capabilities for this foundational role include a strong strategic and tactical mindset with significant risk management and technical expertise, coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires the ability to lead people both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to enable our platforms and processes to shine in our broader risk ecosystem. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. Successful candidates will demonstrate the ability to understand and translate complex technical concepts, manage cross-functional projects, maintain momentum in a dynamic and fast-paced environment, and possess st
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