Capital One
Financial Services
Manager,PlatformEngineer-EnterpriseProduct&Experience
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Platform Engineer - Enterprise Product & Experience at Capital One. Skills: Platform Engineering, System Integration, API Integrations. Lead consultation on complex integrations. Support complex integrations”
Industry & Context.
Handle ambiguity; Dive deep; Detailed analysis; Identify root causes; Find resolution; Convert error logs; Simplify standards
On-call duties
What They're Looking For.
Must Have
Bachelor's Degree in Information Systems, Computer Science, Engineering, or military experience, 4+ years client-facing professional services experience, 4+ years system integration technologies, standards & tools experience
Nice to Have
Master's Degree in Information Systems, Computer Science, or Engineering, Experience with standard web technologies (HTML, JavaScript, mobile development), Knowledge of financial and payments industries, Knowledge of emerging technology trends, Exposure to Agile methodology, Understanding of data management technologies and processes
What You'll Do.
Lead consultation on complex integrations
Support complex integrations
Support full integration lifecycle
Improve partner experience
Reduce integration friction
Reduce integration cycle times
Safeguard high-risk data flows
Lead strategic projects
Expand services internationally
Expand services to new assets
Evolve team operations
Enhance team operations
Manage incident related support
Coordinate with internal partners
How You'll Work.
Team & Collaboration
Partner with internal teams; Partner with external teams; Bridge gap between technical teams; Interact with senior leaders; Interact with engineers
Communication Scope
Presentation skills; Written communications; Verbal communications
Full Job Description
Manager, Platform Engineer - Enterprise Product & Experience **We are seeking a highly motivated Platform Engineer who is passionate about technology, energized by solving complex problems and eager to join a dynamic team. This Platform Engineer serves as the primary technical contact for external developers, and you will focus on executing and supporting live third-party integrations. This role will lead strategic consultations, support complex integrations while advancing our mandate to expand our servicing and platform experience in a well-managed way.** ### **About the Team** Partner Success' mission is simple: we make integrations work. We are strategic enablers facilitating the enterprise and partnerships through support and service at all the moments that matter. We infuse proactive and comprehensive security and risk governance into every decision we make. We support internal data producers, external partners, and the enterprise by ensuring our data connections are easy to connect to, secure, and well-managed. Join our team and the exciting transition to a highly scalable, system-driven organization. We are a high-energy, fast-paced team, and you will have an opportunity to shape our team’s future. **Responsibilities** * Act as the primary technical interface to lead consultation and support on complex integrations leveraging Capital One APIs, File Transfers, Gateways, and integration services * Actively support the full integration lifecycle to improve the partner experience based on user feedback * Reduce integration friction and cycle times while safeguarding high-risk data flows in production environments. * Lead strategic projects advancing strategic mandates to expand services internationally and to new assets * Evolve and enhance our team operations ### **Requirements** * Be able to handle ambiguity, dive deep and conduct detailed analysis to identify root causes and partner with internal and external teams to find resolution * Perform with minimal di
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