Company

Technology

Manager,PipelineCreationandDigitalSalesPerformance

€75–110k ~AI est. Bulgaria FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Pipeline Creation and Digital Sales Performance. Skills: Pipeline creation, Digital sales performance, Lead generation, Sales management. Lead digital inside sales initiatives. Lead customer service initiatives”

What You'll Achieve.

Revenue growth; Lead conversion performance; Customer retention performance

Industry & Context.

Technology
Problems you'll solve

Data analysis; Performance metrics analysis; Market insights analysis

What They're Looking For.

Must Have

5 years of experience in sales or related B2B sales, 2 years of experience leading sales teams, Proven track record of converting leads, Proven track record of generating pipeline, Proven track record of managing quote follow-up, Proven track record of growing customer relationships, Hands-on experience with Salesforce, Advanced Excel skills, Experience utilizing sales intelligence platforms, Experience utilizing marketing automation tools, Understanding of digital sales processes, Understanding of CRM best practices, Understanding of lead nurturing, Understanding of structured customer follow-up, Excellent communication skills, Excellent relationship-building skills, Ability to learn technical information, Ability to communicate technical information, Organizational skills, Ability to work independently, Analytical mindset, Familiarity with AI-powered tools, Ability to apply technology to improve efficiency, Ability to apply technology to improve reporting, Ability to apply technology to improve customer engagement, Resilient, Adaptable, Comfortable operating in fast-paced environments

Nice to Have

AI-driven solutions implementation

What You'll Do.

Lead digital inside sales initiatives

Lead customer service initiatives

Lead pipeline generation initiatives

Qualify inbound leads

Handle customer inquiries

Support order processing

Engage with customers

Engage with sales opportunities

Conduct customer conversations

Manage sales pipeline

Design digital lead-to-order processes

Optimize digital lead-to-order processes

Drive adoption of digital processes

Manage quoting procedures

Improve lead management

Improve sales processes

Improve customer experiences

Utilize customer data

Utilize sales intelligence platforms

Utilize behavioral insights

Utilize intent signals

Identify growth opportunities

Improve targeting efforts

Support customer retention

Support account expansion

Identify cross-sell opportunities

Re-engage inactive customers

Improve lifecycle marketing

Reduce process inefficiencies

Enhance visibility through reporting

Enhance visibility through automation

Identify AI-driven solutions

Implement AI-driven solutions

Improve prospecting with AI

Improve personalization with AI

Improve documentation with AI

Improve reporting with AI

Improve operational efficiency with AI

Promote digital selling best practices

Promote CRM discipline

Promote structured follow-up

Promote data-informed sales strategies

How You'll Work.

Team & Collaboration

Sales teams; Marketing teams; E-commerce teams; Analytics teams; Operations teams; Cross-functional teams

Communication Scope

Phone communication; Email communication; Virtual communication

Full Job Description

## Accountabilities Lead digital inside sales, customer service, and pipeline generation initiatives with responsibility for revenue growth, lead conversion, and customer retention performance. Manage, coach, and develop team members responsible for inbound lead qualification, outbound prospecting, customer inquiries, order support, and quote management. Maintain direct engagement with customers and sales opportunities through hands-on involvement in lead follow-up, quote conversion activities, and customer conversations. Build and manage a healthy sales pipeline through effective prospecting, lead nurturing, quote follow-up, and account development strategies. Design, optimize, and drive adoption of digital lead-to-order processes, including lead routing, CRM workflows, quoting procedures, follow-up standards, and conversion tracking. Collaborate with sales, marketing, e-commerce, analytics, and operations teams to improve lead management, sales processes, reporting, and customer experiences. Utilize customer data, sales intelligence platforms, behavioral insights, and intent signals to identify growth opportunities and improve targeting efforts. Support customer retention and account expansion initiatives by identifying cross-sell opportunities, re-engaging inactive customers, and improving lifecycle marketing programs. Partner with cross-functional teams to streamline workflows, reduce process inefficiencies, and enhance visibility through reporting and automation. Identify and implement practical AI-driven solutions to improve prospecting, personalization, documentation, reporting, and operational efficiency. Promote adoption of digital selling best practices, CRM discipline, structured follow-up processes, and data-informed sales strategies across broader sales teams. Requirements Minimum 5 years of experience in inside sales, sales development, customer service leadership, account management, e-commerce sales, or a related B2B sales environment. At least 2 yea

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