Standard Bank Group
Banking
Manager,People&CultureOperations
Neural analysis suggests this role is
optimal for mid candidates.
“Manager, People & Culture Operations at Standard Bank Group. Skills: Payroll Management, Benefit Administration, Employee Lifecycle, Organizational Management. Lead People and Culture Operations Function. Identify and mitigate risks”
Industry & Context.
Work permit process
What They're Looking For.
Must Have
8-10 years experience, Good understanding P&C Value Chain, Transactional management experience, Operations Payroll experience, Reconciliations and accounting experience, Payroll or Shared Services experience
What You'll Do.
Lead People and Culture Operations Function
Identify and mitigate risks
Lead Payroll Management responsibilities
Meet monthly payroll cut-off dates
Check monthly payroll results/reports
Resolve payroll discrepancies
Lead benefit administration process
Action benefit claims accurately
Lead Learning and Development Administration
Lead Organisational Management Support process
Provide leadership for query management
Track and resolve queries
Monitor P&C Operations SLAs
Identify improvements to P&C Operations
Lead Document Management and Storage
Lead Payroll Finance process
Monitor and control Payroll process
Reconcile employee tax and deductions
Implement governance process for benefits
Lead International Assignees process
Act as Continuous Improvement Champion
Act as P&C Operations Change custodian
Implement query management process
Establish relationships with stakeholders
Implement Employee Lifecycle process
develop and manage people
Manage demand and resource capacity
Engage with P&C Operations clients
Manage client expectations
Ensure data integrity
Lead Employee Data Management process
Resolve Bank file discrepancies
Review and monitor deadlines
Monitor Employee Lifecycle process
Monitor P&C Operations budget
Assume accountability for costs
Report to relevant forums
Responsible for work permit process
How You'll Work.
Team & Collaboration
Stakeholders in International Assignees process; Key external parties
Full Job Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To lead and drive the People and Culture Operations Function and service offerings in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Payroll and Operations processes to ensure adherence to applicable legislation and governance. . Lead and drive the execution of all Payroll Management responsibilities to ensure that the monthly payroll cut-off dates are met and that the monthly payroll results/reports are checked and that all discrepancies are resolved before the final payroll run. Lead and drive the benefit administration process by ensuring that all benefit claims, information and policy changes are accurately actioned within the agreed service level agreement (SLA) to ensure accuracy. Lead and drive the Learning and Development Administration process as well as the financial administrative aspects of training associated with learning interventions to ensure operational effectiveness and accuracy. Lead and drive the Organisational Management Support (OM) process by ensuring that the process is adhered to and that there is an effective quality assurance process. Provide leadership and managerial oversight for the query management process by ensuring that all queries are tracked and resolved within the agreed SLA and that the process is adhered to. Monitor and manage P&C Operations service lev
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