Mastercard
Manager,PayrollProcessDesign&OptimizationLead(GBSCPeople&Capability)
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“Manager, Payroll Process Design & Optimization Lead (GBSC People & Capability) at Mastercard. Skills: Payroll process design, Process optimization, Global payroll operations. Partner with Payroll leadership. Support global payroll process design”
What You'll Achieve.
Ensure standardized payroll processes; Ensure compliant payroll processes; Ensure timely payroll processes; Ensure digitally enabled payroll processes; Enable consistent payroll outcomes; Improve employee experiences; Define scalable process standards; Define scalable controls; Define scalable metrics; Drive service quality; Drive regulatory adherence; Drive data privacy; Drive security; Drive continuous improvement
Industry & Context.
Advanced analytical skills; Advanced problem solving skills; Root cause analysis
What They're Looking For.
Must Have
7+ years global payroll operations, 7+ years payroll process design, 7+ years shared services environments, Knowledge of multi country payroll processing, Knowledge of statutory compliance, Knowledge of payroll controls, Experience designing end to end processes, Experience standardizing end to end processes, Experience governing end to end processes, Working knowledge of payroll platforms, Working knowledge of payroll ecosystems, Proven understanding of audit requirements, Proven understanding of SOX controls, Proven understanding of regulatory reviews, Proven understanding of risk management frameworks, Advanced analytical skills, Advanced problem solving skills, Stakeholder management skills, Communication skills
Nice to Have
Experience within a Global Business Services model, Experience within a Consulting model, Experience within a transformation led model, Experience with Workday Payroll, Experience with external payroll vendors, Ability to translate control expectations into process design
What You'll Do.
Partner with Payroll leadership
Support global payroll process design
Support global payroll optimization
Contribute frameworks
Enable development of payroll process flows
Enable alignment of payroll process flows
Enable use of payroll process flows
Ensure artifacts are clear
Ensure artifacts are practical
Ensure artifacts reflect operating support
Support consistent understanding
Support consistent execution
Account for local requirements
Define structured global vs localization approaches
Articulate global standards
Articulate permissible country-level deviations
Identify process variation
Assess process variation
Bring data to leadership
Bring fact-based recommendations
Function as process design lead
Function as trusted advisor
Translate business needs into process requirements
Translate business needs into design standards
Simplify payroll processes
Automate payroll processes
Optimize payroll processes
Ensure process designs support system capabilities
Support enhancement testing
Provide relevant use cases
Validate process designs
Leverage payroll process performance metrics
Prioritize future optimization opportunities
Track improvement over time
Support vendor process governance
Support cross functional process governance
Drive service quality
Assess payroll process impacts
Lead process change design
Lead documentation updates
Lead stakeholder communications
How You'll Work.
Team & Collaboration
Partnering with regional payroll team; Partnering with Technology; Partnering with Risk; Partnering with vendors; Partnering with Payroll; Partnering with related teams; Partnering with Product & Engineering; Partnering with P&C; Partnering with Tax; Partnering with Risk & Compliance; Partnering with payroll providers
Communication Scope
Stakeholder communications
Process & Methodology
Process architecture, Documentation, Governance frameworks
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Payroll Process Design & Optimization Lead (GBSC People & Capability) ### Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Who is GBSC? The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what’s next. More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product. About the Role The Manager, Payroll Process Design & Optimization Lead is responsible for designing, optimizing, and continuously improving global payroll processes to
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