Side

Real Estate

Manager,PartnerSuccess

$135–160k San Francisco, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Partner Success at Side. Skills: Partner success, Account management, People leadership. Manage team of Partner Success Managers. Build productive relationships”

What You'll Achieve.

Drive partner performance; Achieve operational excellence; Ensure partner retention; Drive thoughtful expansion

Industry & Context.

Real Estate
Problems you'll solve

Excellent problem solving

Eligibility Requirements

25% travel

What They're Looking For.

Must Have

4+ years strategic account management, 4+ years operations, 4+ years consulting, 4+ years business management, 4+ years business ownership, Residential real estate experience, Understanding of brokerage operations, Proven ability to build credibility, Proven ability to influence senior stakeholders, Prior people leadership experience, Managing high performing customer facing teams, Coaching high performing customer facing teams, Developing high performing customer facing teams, Operational acumen, Financial acumen, Familiarity with brokerage P and Ls, Familiarity with team P and Ls, Excellent communication skills, Excellent organization skills, Excellent problem solving skills, Comfortable working independently, Relationship driven, Service oriented, Community minded, Background check, DRE license check

Nice to Have

Experience with Side’s brokerage platform

What You'll Do.

Manage team of Partner Success Managers

Build productive relationships

Define strategic direction

Enable partner business growth

Serve as primary account owner

Serve as strategic partner

long term relationships

Develop strategic account plans

Lead annual business planning

Provide ongoing operational support

Improve platform adoption

Identify expansion opportunities

Act as connector between partners

Act as connector between Sales

Act as connector between internal teams

Advance well aligned opportunities

Coach partners through meetings

Build local relationships

Understand on the ground needs

Represent Side at events

Strengthen relationships

Reinforce Side’s presence

Proactively identify risks

Coordinate cross functional support

Ensure partner satisfaction

Maintain accurate documentation

How You'll Work.

Team & Collaboration

Cross functional coordination; Connector between partners; Connector between Sales; Connector between internal teams

Communication Scope

Excellent communication

Full Job Description

## Description At Side, we believe everyone should own their path.  Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best — selling real estate and growing their businesses. Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you’ll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners. As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side’s Real Estate partners. In this role, you will focus on driving partner performance, operational excellence, retention, and thoughtful expansion through strong, trust based relationships. You will work closely with partners to translate business goals into clear operating plans, support adoption of Side’s brokerage platform, and identify opportunities for growth through existing partner relationships, referrals, and market insight.  This role is highly consultative and collaborative, requiring strong cross functional coordination to ensure partners receive the right support at the right time while expanding Side’s presence organically within their markets. ## Responsibilities Manage a team of Partner Success Managers to build productive relationships, define the strategic direction and enable partner business growth through. Serve as the primary account owner and strategic partner for a

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