Side
Real Estate
Manager,PartnerSuccess
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Partner Success at Side. Skills: Partner success, Account management, People leadership. Manage team of Partner Success Managers. Build productive relationships”
What You'll Achieve.
Drive partner performance; Achieve operational excellence; Ensure partner retention; Drive thoughtful expansion
Industry & Context.
Excellent problem solving
25% travel
What They're Looking For.
Must Have
4+ years strategic account management, 4+ years operations, 4+ years consulting, 4+ years business management, 4+ years business ownership, Residential real estate experience, Understanding of brokerage operations, Proven ability to build credibility, Proven ability to influence senior stakeholders, Prior people leadership experience, Managing high performing customer facing teams, Coaching high performing customer facing teams, Developing high performing customer facing teams, Operational acumen, Financial acumen, Familiarity with brokerage P and Ls, Familiarity with team P and Ls, Excellent communication skills, Excellent organization skills, Excellent problem solving skills, Comfortable working independently, Relationship driven, Service oriented, Community minded, Background check, DRE license check
Nice to Have
Experience with Side’s brokerage platform
What You'll Do.
Manage team of Partner Success Managers
Build productive relationships
Define strategic direction
Enable partner business growth
Serve as primary account owner
Serve as strategic partner
long term relationships
Develop strategic account plans
Lead annual business planning
Provide ongoing operational support
Improve platform adoption
Identify expansion opportunities
Act as connector between partners
Act as connector between Sales
Act as connector between internal teams
Advance well aligned opportunities
Coach partners through meetings
Build local relationships
Understand on the ground needs
Represent Side at events
Strengthen relationships
Reinforce Side’s presence
Proactively identify risks
Coordinate cross functional support
Ensure partner satisfaction
Maintain accurate documentation
How You'll Work.
Team & Collaboration
Cross functional coordination; Connector between partners; Connector between Sales; Connector between internal teams
Communication Scope
Excellent communication
Full Job Description
## Description At Side, we believe everyone should own their path. Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best — selling real estate and growing their businesses. Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you’ll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners. As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side’s Real Estate partners. In this role, you will focus on driving partner performance, operational excellence, retention, and thoughtful expansion through strong, trust based relationships. You will work closely with partners to translate business goals into clear operating plans, support adoption of Side’s brokerage platform, and identify opportunities for growth through existing partner relationships, referrals, and market insight. This role is highly consultative and collaborative, requiring strong cross functional coordination to ensure partners receive the right support at the right time while expanding Side’s presence organically within their markets. ## Responsibilities Manage a team of Partner Success Managers to build productive relationships, define the strategic direction and enable partner business growth through. Serve as the primary account owner and strategic partner for a
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