Qantas Group
Aviation
ManagerOpsDeliveryStrategy&CapabilityDevelopment
Neural analysis suggests this role is
optimal for mid candidates.
“Manager Ops Delivery Strategy & Capability Development at Qantas Group. Skills: strategy shaping, initiative delivery, operational improvement, stakeholder management. Maintain and continuously evolve Operations Delivery strategy. Review, refine, and reprioritise initiatives”
What You'll Achieve.
ensuring outcomes are embedded and measured over time; lifting operational performance; ensuring we are always focused on the highest-value opportunities; measure outcomes and drive continuous improvement
Industry & Context.
structured problem-solving; analytical capability; process-improvement capability; solving complex challenges; operational problems; bottlenecks; practical, technology-enabled solutions; operational challenges; data-driven improvement opportunities
What They're Looking For.
Must Have
structured problem-solving, stakeholder engagement, strategic delivery, analytical and process-improvement capability, experience identifying waste, mapping processes, lifting operational performance, Lean Six Sigma training, practical experience applying continuous improvement methodologies, leading or governing digital transformation, technology-enabled change initiatives, delivery and stakeholder management capability, Ability to translate operational challenges into practical, data-driven improvement opportunities, balancing frontline needs with technology constraints
Nice to Have
Lean Six Sigma (Black Belt preferred), A tertiary qualification in engineering, business, operations, or a related field, experience in process mapping, systems engineering, Aviation or transport industry experience
What You'll Do.
Maintain and continuously evolve Operations Delivery strategy
and reprioritise initiatives
Engage with frontline teams to uncover problems
Partner with various functional to collaborate
Shape initiatives end-to-end
Act as a thought partner to senior leaders
Shape and govern initiatives that leverage technology
Track and report on initiative progress and impact
How You'll Work.
Team & Collaboration
partner closely with senior leadership; Working closely with functional leaders and technology teams; Engage with frontline teams; Partner with various functional to collaborate; Shape initiatives end-to-end in partnership with senior leaders and delivery teams; Act as a thought partner to senior leaders
Process & Methodology
initiative delivery, execution governance, defining requirements, shaping delivery approaches, delivery capability, stakeholder management capability
Full Job Description
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often. Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight. Our people are the real jet stars! * Shape the Future of Jetstar Operations by co‑leading strategy shaping and initiative delivery, influencing how we operate today and into the future. * Full time, permanent opportunity based at our Jetstar Headquarters in Collingwood * Access to a range of employee benefits, including our staff travel program As the Manager, Strategy & Capability Development, you will partner closely with senior leadership to shape and evolve the Operations Delivery strategy and lead the roadmap of initiatives that brings it to life. You’ll uncover operational problems and opportunities by engaging with frontline teams, understanding bottlenecks, and shaping practical, technology‑enabled solutions that address real needs. Working closely with functional leaders and technology teams, you’ll lead initiative design and execution governance - defining requirements, shaping delivery approaches, and ensuring outcomes are embedded and measured over time. This role suits someone with a creative, analytical mindset who thrives on improving processes, solving complex challenges, and driving meaningful operational change. In this role you will: * Maintain and continuously evolve the Operations Delivery strategy and the roadmap of initiatives that bring it to life. * Review, refine, and reprioritise initiatives
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