MTM Transit

Manager,Operations

$65–65k Cincinnati, Ohio, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Operations at MTM Transit. Skills: management, training, development of staff, implementation of short and long-term strategic processes, oversight of operations staff, ensure daily operations and needs of the client are effective, efficient, and completed based on contractual requirements, ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract. management, training, and development of staff. implementation of”

What You'll Achieve.

ensure the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements; ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract

Industry & Context.

Problems you'll solve

problem solving skills

Eligibility Requirements

Regular attendance is required

What They're Looking For.

Must Have

5+ years of experience in transit management, Must posses a valid driver's license

Nice to Have

Previous management experience in the Para-Transit or livery industries, Previous experience working with senior citizens or persons with disabilities, Experience supervising hourly personnel in a passenger transportation environment, Experience training in a classroom and behind the wheel setting, Capabilities as it relates to data analytics, Thorough knowledge of ADA, DOT, FTA regulations

What You'll Do.

and development of staff

implementation of short and long-term strategic processes

oversee all aspects of the operations staff

primarily the drivers

ensure that the daily operations and needs of the client are effective

and are completed based on contractual requirements

strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract

and operations employees and their daily performance

attendance and discipline

Perform monthly Safety meetings

retraining and updates to policies

procedures and safety guidelines

Perform Driver evaluations as required by contract

Communicate regularly with client to ensure positive productive relationship

and to assist them with updates

and system upgrades as needed

Perform additional duties as assigned or required

Monitor performance of direct reports and provide coaching and guidance

How You'll Work.

Team & Collaboration

cross-functional coordination; Communicate regularly with client to ensure positive productive relationship

Communication Scope

Communicate regularly with client

Full Job Description

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! **What will your job look like?** The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract. **Location:** **270 W Mitchell Avenue Cincinnati, OH 45232** **What you’ll do:** * Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline * Perform monthly Safety meetings * Training, retraining and updates to policies, procedures and safety guidelines * Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements * Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed * Perform additional duties as assigned or required * Monitor performance of direct reports and provide coaching and guidance **What you’ll need:** **_Experience, Education & Certifications:_** * 5

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