Manager,Operations

**About Us** CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries. **Job Description** **Responsibilities:** * To lead the operations team to ensure effective operation and maintenance of the mall and MCST common areas * To develop, manage and execute operations strategies to improve the mall operations * To review and improve operations guidelines and to ensure that the mall operates in compliance with requirements, codes and regulations * To plan and coordinate maintenance program to ensure that the mall operates as a safe environment as well as performing at optimum level * To prepare annual budget, manage and administer contracts and execute works for the operational needs of the mall * To set benchmarks for monitoring performance of contractors, including regular inspections to ensure works carried out comply with standards set * To assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall * To liaise with Contract & Procurement Team and manage the procurement of all maintenance contracts and, planned & execute cyclical/ad-hoc equipment replacement in the mall. * To guide and develop the operations team to maintain professional standards and achieve excellent results on day-to-day operations * Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall. **Requirements:** * Degree in Facility Management, Building, Mechanical & Electrical Engineering or equivalent * Minimum 5 years of relevant working experience at the managerial position in a similar capacity * Experience in property management or facility management in shopping mall or retail environment will be an