Facilities Management Express
Computer Software
ManagerofSolutionsEngineering
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“Manager of Solutions Engineering at Facilities Management Express. Skills: Solutions Engineering, Sales Engineering, people management, pre-sales technical roles, SaaS environment, complex sales cycles, multi-product sales, customer segments, partnering with Sales, Product, post-sales teams, communication skills, translate technical concepts into business value, SaaS architectures, integrations, enterprise workflows. lead our pre-sales technical organization. ensuring prospects and customers cle”
What You'll Achieve.
ensuring prospects and customers clearly understand the value of FMX solutions and how they align with their unique operational needs; validating product-market fit to ensure successful downstream implementation and adoption; improve deal quality; deliver improvements in win rates, average deal size, deal velocity, and SaaS Magic Number
Industry & Context.
Validate that proposed solutions align with customer requirements, constraints, and desired outcomes; Identify risks, gaps, or misalignments early in the sales cycle
Willingness to travel (~20–40%) for customer engagements, team collaboration, and industry events, Candidates who receive an offer will be required to complete a background check prior to onboarding, New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person
What They're Looking For.
Must Have
5–8+ years in Solutions Engineering, Sales Engineering, or similar pre-sales technical roles within a SaaS environment, 3–5+ years of people management experience leading technical or pre-sales teams, experience supporting complex, multi-product sales cycles across multiple customer segments, Proven ability to partner effectively with Sales, Product, and post-sales teams, Excellent communication skills with the ability to translate technical concepts into business value, understanding of SaaS architectures, integrations, and enterprise workflows, Ability to quickly learn and evangelize new technologies and product capabilities, Willingness to travel (~20–40%) for customer engagements, team collaboration, and industry events
Nice to Have
Experience with CMMS/CAFM platforms or facilities-related solutions is a plus, Familiarity with modern demo tools, data environments, and solution design methodologies
What You'll Do.
lead our pre-sales technical organization
ensuring prospects and customers clearly understand the value of FMX solutions and how they align with their unique operational needs
managing a team of Solution Engineers
delivering compelling product demonstrations
tailoring solutions to customer requirements
validating product-market fit to ensure successful downstream implementation and adoption
and develop a high-performing team of Solution Engineers
Build both technical depth and consultative selling skills within the team
Foster a culture of curiosity
and continuous improvement
Establish clear performance expectations and career development paths
Partner with Sales to qualify opportunities and improve deal quality
Identify and communicate product-market fit gaps to the Product team
including timelines for future functionality or confirmation that gaps will not be addressed
Partner with Sales Enablement and Sales Leadership to adjust targeting strategy when needed
Support successful client transitions from pre-sales to implementation by establishing clear expectations
and handoff processes when product-market fit is confirmed
and clients select FMX
Ensure delivery of high-quality
tailored product demonstrations that clearly articulate value and differentiation
Validate that proposed solutions align with customer requirements
or misalignments early in the sales cycle
Oversee technical discovery
and validation to align with customer needs and use cases
Establish best practices for demos
and technical presentations
Partner with RevOps and/or finance to determine the most effective use of solution engineering resources based on their impact on win rates
and SaaS Magic Number
Reallocate resources and propose changes to the team
and processes to deliver improvements in win rates
and SaaS Magic Number
where an SE resource(s) was utilized to the CRO via business cases
Develop and refine playbooks for discovery
Implement tools and processes to improve efficiency and consistency across the team
Drive the use of reusable assets
and solution templates
Determine whether specific segments and bands require SE resources or whether AEs can deliver the demo using live software or demoware
How You'll Work.
Team & Collaboration
Partner with Sales to qualify opportunities and improve deal quality; Identify and communicate product-market fit gaps to the Product team; Partner with Sales Enablement and Sales Leadership to adjust targeting strategy when needed; Support successful client transitions from pre-sales to implementation; Partner with RevOps and/or finance to determine the most effective use of solution engineering resources; connect with the team in person
Communication Scope
Excellent communication skills with the ability to translate technical concepts into business value
Full Job Description
FMX is seeking a _Manager of Solutions Engineering_ to lead our pre-sales technical organization, ensuring prospects and customers clearly understand the value of FMX solutions and how they align with their unique operational needs. This role is responsible for managing a team of Solution Engineers who serve as the technical backbone of the sales process, delivering compelling product demonstrations, tailoring solutions to customer requirements, and validating product-market fit to ensure successful downstream implementation and adoption. ** Responsibilities:** **As the Manager of Solutions Engineering, you will:** * Hire, coach, and develop a high-performing team of Solution Engineers * Build both technical depth and consultative selling skills within the team * Foster a culture of curiosity, accountability, and continuous improvement * Establish clear performance expectations and career development paths * Partner with Sales to qualify opportunities and improve deal quality * Identify and communicate product-market fit gaps to the Product team, including timelines for future functionality or confirmation that gaps will not be addressed. Partner with Sales Enablement and Sales Leadership to adjust targeting strategy when needed. * Support successful client transitions from pre-sales to implementation by establishing clear expectations, scope, and handoff processes when product-market fit is confirmed, and clients select FMX. * Ensure delivery of high-quality, tailored product demonstrations that clearly articulate value and differentiation * Validate that proposed solutions align with customer requirements, constraints, and desired outcomes. Identify risks, gaps, or misalignments early in the sales cycle * Oversee technical discovery, solution design, and validation to align with customer needs and use cases * Establish best practices for demos, proofs-of-concept, and technical presentations * Partner with RevOps and/or finance to determine the most effective use o
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