Splitero
ManagerofProcessing
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager of Processing at Splitero. Skills: Process management, Team leadership, Performance management. Lead a team of high-performing processors. Own the full performance management lifecycle for your team”
What You'll Achieve.
Making a measurable impact on the business; Ensuring high performance across all team members; Steering department and individual contributor goals
Industry & Context.
Solve conflict interfering with the work environment; Produce valuable insights; Teachable opportunities across the team
What They're Looking For.
Must Have
4+ years of experience in loan processing, 2+ years of experience managing a high-performing team, Proven history of successfully managing projects from ideation to execution, Ability to write effective policies and procedures, Ability to manage performance, resolve conflict, and give feedback to underperforming team members, Ability to manage change effectively through upward and downward communication, Demonstrated leadership skills, Ability to make data-driven decisions
What You'll Do.
Lead a team of high-performing processors
Own the full performance management lifecycle for your team
Manage all talent acquisition efforts
Oversee all performance management for team members
Cultivate and maintain a positive team environment
Train and onboard all new hires
Lead projects related to their area
Manage the pipeline and workload for all team members
Partner with and direct the Processing Team Lead
and changes to policies and procedures
Connect company-wide goals with department-level action items
Analyze data related to their area
Act as the main point of contact for escalations
Conduct regular call listening audits
How You'll Work.
Team & Collaboration
Collaborate cross-functionally; Provide upward and downward communication; Partner with and direct the Processing Team Lead; Ensure proper alignment with People Ops and leadership
Communication Scope
Upward and downward communication; Constructive conversations; Proactively communicate challenges and changes; Relay information to all levels of management
Process & Methodology
Scope projects, Create timelines, Determine resource needs, Organize meetings, Delegate tasks, Manage projects from ideation to execution
Full Job Description
About the Job As a Manager of Processing at Splitero, you'll lead a team of high-performing processors who are committed to helping homeowners access their equity through our HEI product. You'll own the full performance management lifecycle for your team: from hiring and onboarding to coaching, pipeline oversight, and data-driven decision-making. This role is for a leader who is energized by developing people, running a tight operation, and making a measurable impact on the business. Manage all talent acquisition efforts and lead hiring teams to source, screen, interview, and present offers to qualified candidates Oversee all performance management for team members, including coaching conversations, formal coaching plans, and PIPs, ensuring proper alignment with People Ops and leadership before any formal action is initiated Cultivate and maintain a positive team culture; plan proactive employee engagement initiatives and solve conflict interfering with the work environment Train and onboard all new hires to ramp efficiently, and provide ongoing opportunities for learning and growth, acting as an advocate for every team member’s continued development Lead projects related to their team; thoroughly scope, create timelines and resource needs, organize meetings, delegate tasks, collaborate cross-functionally, and provide upward and downward communication related to project goals, updates, and roadblocks Manage the pipeline and workload for all team members, ensuring high performance across all team members Partner with and direct the Processing Team Lead on daily pipeline execution, file reallocation, and onboarding, maintaining clear separation between Team Lead coaching responsibilities and manager-owned performance actions Own development, implementation, and changes to policies and procedures Connect company-wide goals with department-level action items on a quarterly basis and steering department and individual contributor goals Analyze data related to their area,
Applying for this Manager of Processing role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Splitero?
Real rants from real employees. Read before you apply.