CHSGa
ManagerofInfrastructureOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager of Infrastructure Operations at CHSGa. Coordinate, budget, and evaluate Infrastructure Operations team. Assign and direct work”
Industry & Context.
The ability to deal with problems involving several concrete variables in standardized situations.
Participates in an after-hours support., Physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job., Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., associate is regularly required to sit, talk, or hear., associate frequently is required to walk., Use hands to finger, handle or feel and reach with hands and arms., associate is occasionally required to stand., Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
What They're Looking For.
Must Have
Bachelor's degree, or five years of work experience in infrastructure/server operations, working knowledge of Microsoft Office Suite and Windows desktop operating systems across computing platforms, Ability to organize and manage multiple requests with frequently conflicting priorities, An advanced understanding and knowledge of computer, network, and security systems, Ability to communicate technical concepts to non-technical audiences via phone, email, and an internal ticketing system
Nice to Have
DRI International Associate Business Continuity Professional (ABCP), CompTIA A+, CompTIA Network+, CompTIA Security+
What You'll Do.
and evaluate Infrastructure Operations team
Assign and direct work
Oversee infrastructure projects
Monitor infrastructure performance
Report infrastructure results
Provide advanced technical support
Mentor lower-level analysts
Assist and train team members
Participate in after-hours support
Manage and monitor backup systems
Remediate and document backup issues
Establish and maintain relationships with leadership
Pursue knowledge for improved support
Promote image and reputation of System
Exhibit servant leadership
Provide open communication lines
Contribute to committees and workgroups
Manage project management efforts
Perform other duties as necessary
How You'll Work.
Team & Collaboration
Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
Communication Scope
Ability to communicate technical concepts to non-technical audiences via phone, email, and an internal ticketing system; Ability to read and interpret documents; Ability to write routine reports and correspondence; Ability to speak effectively before groups
Process & Methodology
project management
Full Job Description
Join us at CHSGa IT – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities # ESSENTIAL DUTIES AND RESPONSIBILITIES * Responsible for the overall direction, coordination, budgeting, and evaluation of the Infrastructure Operations team, including assignment and direction of work, appraisal of performance, and resolution of problems. * Responsible for the overall direction, scoping, estimation, budgeting, coordination, standardization, and execution of infrastructure projects in support of the System, with an ongoing focus on stewardship of the system’s resources. * Responsible for proactive monitoring of infrastructure performance and utilization, and reports results to the leadership. * Provides advanced technical support and functions as a mentor to lower-level analysts, willing to assist and/or train other team members when assistance is needed. * Where necessary, participates in an after-hours support. * Oversees the management and monitoring of backup systems, including remediation and documentation of issues. * Responsible for the establishment and maintenance of successful relationships with the leadership of the system via a commitment to strong communication, appropriate usage of escalation, accountability for the department’s duties, and timely execution of tasks. * Responsible for an ongoing pursuit of knowledge, necessary to improve the support provided to the System, through formal training, self-motivated informal research on industry related trends and breaking news. * Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication. * Contributes to the work of committe
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