Company

Technology

ManagerofClientManagement

CA$72–122k Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager of Client Management. Skills: Global account management, Client retention, Revenue expansion, Strategic account planning. Lead management of global accounts. Lead growth of global accounts”

What You'll Achieve.

Ensure revenue expansion; Ensure long-term client retention; Increase profitability; Unlock new revenue streams; Improve performance; Strengthen client engagement

Industry & Context.

Technology
Problems you'll solve

Data-driven insights

Eligibility Requirements

Periodic travel

What They're Looking For.

Must Have

5+ years of experience in global account management, 5+ years of experience in client success, 5+ years of experience in enterprise sales, Proven experience managing complex, multinational client portfolios, Proven consultative selling skills, Proven relationship management skills with executive-level stakeholders, Demonstrated ability to grow revenue, Demonstrated ability to improve profitability, Demonstrated ability to expand client accounts, Proven financial skills, Proven analytical skills, Proven ability to manage P&L, Proven ability to identify business drivers, Excellent communication skills, Excellent presentation skills, Experience engaging C-suite audiences, Proven ability to build strategic account plans, Proven ability to execute against defined revenue goals, Experience working in matrixed environments, Experience working in cross-functional environments, Experience working in global environments, Proven negotiation skills, Experience with contracts, Experience with renewals, Experience with RFP processes, High proficiency with Excel, High proficiency with PowerPoint, High proficiency with CRM platforms, Ability to work independently, Periodic travel for client engagement

Nice to Have

Bachelor’s degree preferred, Equivalent professional experience

What You'll Do.

Lead management of global accounts

Lead growth of global accounts

Ensure revenue expansion

Ensure long-term client retention

Develop strategic account plans

Execute strategic account plans

Increase profitability

Unlock new revenue streams

Build relationships with senior stakeholders

Maintain relationships with senior stakeholders

Identify new business opportunities

Analyze market trends

Analyze competitive positioning

Lead business reviews

Lead executive presentations

Lead quarterly client performance discussions

Lead annual client performance discussions

Collaborate with regional teams

Align global client strategies

Align global client execution

Develop pricing strategies

Develop commercial strategies

Support ongoing client profitability

Support P&L management

Drive consultative discussions

Position value-added solutions

Manage contract renewals

Leverage data-driven insights

Guide account strategy

Strengthen client engagement

How You'll Work.

Team & Collaboration

Collaborate with regional teams; Cross-functional collaboration; Global team alignment

Communication Scope

Executive presentations; Client performance discussions

Full Job Description

## Accountabilities Lead the management and growth of a portfolio of global multinational accounts, ensuring revenue expansion and long-term client retention. Develop and execute strategic account plans focused on increasing profitability and unlocking new revenue streams. Build and maintain strong relationships with senior stakeholders, including C-suite executives, across complex global organizations. Identify new business opportunities by analyzing client needs, market trends, and competitive positioning. Lead business reviews, executive presentations, and quarterly and annual client performance discussions. Collaborate with regional teams across multiple geographies to align global client strategies and execution. Develop innovative pricing and commercial strategies while supporting ongoing client profitability and P&L management. Drive consultative discussions that position value-added solutions, including technology optimization and policy improvements. Manage negotiations, including RFPs and contract renewals, ensuring mutually beneficial outcomes. Leverage data-driven insights to guide account strategy, improve performance, and strengthen client engagement. Requirements 5+ years of experience in global account management, client success, or enterprise sales roles. Proven experience managing complex, multinational client portfolios in a B2B environment. Strong consultative selling and relationship management skills with executive-level stakeholders. Demonstrated ability to grow revenue, improve profitability, and expand client accounts. Strong financial and analytical skills, with the ability to manage P&L and identify business drivers. Excellent communication and presentation skills, including experience engaging C-suite audiences. Proven ability to build strategic account plans and execute against defined revenue goals. Experience working in matrixed, cross-functional, and global environments. Strong negotiation skills, including experience with contracts,

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