Mastercard
Financial Services
Manager,NewHireServices&OnboardingProcessDesign&OptimizationLead(GBSCPeople&Capability)
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optimal for Manager candidates.
“Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capability) at Mastercard. Skills: Onboarding process design, New hire services, Process optimization. Design global new hire processes. Optimize global new hire processes”
What You'll Achieve.
Ensure accuracy; Ensure compliance; Ensure operational efficiency; Ensure positive employee experiences
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
7+ years onboarding operations, 7+ years HR operations, 7+ years HR process design, 7+ years shared services environments, Experience designing end-to-end onboarding, Experience designing new hire processes, Working knowledge of Workday Core HCM, Working knowledge of Workday Recruiting, Understanding of audit controls, Understanding of data governance, Understanding of compliance requirements
What You'll Do.
Design global new hire processes
Optimize global new hire processes
Improve global new hire processes
Design global onboarding processes
Optimize global onboarding processes
Improve global onboarding processes
Ensure operational efficiency
Ensure positive employee experiences
Apply process architecture
Apply process documentation
Apply process enablement frameworks
Define scalable standards
Support process design initiatives
Support process optimization initiatives
Support standardized onboarding process documentation
Support employee clarity
Define global data standards
Define localized data standards
Define global service models
Define localized service models
Function as process design lead
Act as trusted advisor
Optimize integrations
Monitor onboarding accuracy
Monitor readiness gaps
Support cross-functional alignment
Assess onboarding process impacts
How You'll Work.
Team & Collaboration
Partner with HR Operations; Partner with Talent leadership; Partner with Product & Engineering; Align with Talent Acquisition; Align with Payroll; Align with Benefits; Align with Risk & Compliance; Align with Technology teams
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capability) ### Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Who is GBSC? The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what’s next. More than a service provider; it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product. About the Role The Manager, New Hire Services & Onboarding Process Design & Optimization Lead is responsible for designing, optimizing, and cont
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