Manager
Manager-Network
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager - Network at Manager. Skills: Network infrastructure, Network security, Network performance. Plan network operations. Direct network operations”
What You'll Achieve.
Ensure the availability of the organization’s IT assets; Maximize the quality of implementations; Maximize the quality of support; Improve services delivered to end users and clients; Scale and meet dynamic business needs; Ensure seamless integration; Ensure operational excellence; Strengthen the organization’s cyber resilience
Industry & Context.
Proactively identify, analyse, and resolve network vulnerabilities and complex technical issues
Align with US EST work timings
What They're Looking For.
Must Have
Prior hands-on experience in the BPO (Business Process Outsourcing) industry, Relevant certifications such as Fortinet NSE (Network Security Expert), Cisco CCNP/CCIE, or equivalent, Exposure to multi-vendor network environments and hybrid cloud networking is an advantage, Experience in monitoring network performance and security using advanced tools such as SIEM, ZTNA, and SASE, Ability to proactively identify, analyse, and resolve network vulnerabilities and complex technical issues, Skills in collaborating with cross-functional teams and effectively communicating technical information, Competence in documenting network configurations, changes, and incident responses while ensuring regulatory compliance, Capability to provide technical guidance and mentorship to junior staff, fostering continuous improvement and knowledge sharing, Experience in conducting regular security audits and risk assessments to enhance cyber resilience, Familiarity with supporting hybrid cloud environments and multi-vendor integrations to ensure operational excellence, Flexibility to work in remote or hybrid arrangements as per company policy and align with US EST work timings
Nice to Have
Exposure to multi-vendor network environments and hybrid cloud networking is an advantage
What You'll Do.
Plan network operations
Direct network operations
Coordinate network architecture
Support organizational growth
Manage business requirements
Manage operational requirements
Maximize implementation quality
Maximize support quality
Manage technology implementation
Optimize infrastructure
Improve end user services
Improve client services
Focus on availability
Direct operational engineers
Design secure networks
Implement secure networks
Maintain secure networks
Monitor network performance
Monitor network security
Identify vulnerabilities
Resolve vulnerabilities
Collaborate with teams
Support business requirements
Troubleshoot network issues
Document configurations
Document incident responses
Provide technical guidance
Foster knowledge sharing
Engage in assessments
Strengthen cyber resilience
Support multi-vendor environments
Ensure operational excellence
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams; Provide technical guidance and mentorship to junior staff
Communication Scope
Effectively communicating technical information
Full Job Description
## **_Company Overview_** Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! **Job Description Summary** The Manager - Network plans, directs, and coordinates the operations and architecture of network infrastructure to ensure the availability of the organization’s IT assets. A critical function of this role is to define strategy, support organizational growth, and manage business and operational requirements/expectations. Develop, implement, and maintain policies and procedures to maximize the quality of implementations and support. Manages the implementation of new technologies and looks for opportunities to optimize existing infrastructure to improve services delivered to end users and clients across the company. Will have a specific operational focus on metrics and infrastructure performance and availability via solid network architecture best practices to scale and meet dynamic business needs. Will also direct the work of a team of operational engineers and architects. **Key Responsibilities:** * Design, implement, and maintain secure network infrastructures, ensuring adherence to industry best practices and organizational standards. * Prior hands-on experience in the BPO (Business Process Outsourcing) industry. * Relevant certifications such as Fortinet NSE (Ne
Applying for this Manager - Network role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Manager?
Real rants from real employees. Read before you apply.