IQ-EQ
Investor Services
Manager,NAVOversight
Neural analysis suggests this role is
optimal for executive candidates.
“Manager, NAV Oversight at IQ-EQ. Skills: fund accounting processes, regulatory compliance, risk management frameworks, reviewing and approving complex financial reports, client deliverables, resource allocation, capacity planning, workload distribution, client onboarding, system implementation, system optimization, key performance metrics, team performance, operational efficiency, operational excellence, process improvements, managing escalated client issues, fostering long-term client relations”
What You'll Achieve.
driving operational excellence; team performance; delivery of high-quality accounting services; overall accountability for team performance and client satisfaction; Drive operational performance and quality standards; meet client deadlines and deliverables; drive team performance and operational efficiency; ensure seamless service delivery; team alignment with strategic objectives and organizational goals; client satisfaction
Industry & Context.
managing escalated client issues; process improvements; operational efficiency; client satisfaction; Adaptive and resourceful
What They're Looking For.
Must Have
7-9 years PE/Hedge/FA, 8-10 years Financial Industry Experience, 10+ years PE/Hedge/FA, 10-14 years Financial Industry Experience
Nice to Have
CPA or equivalent certification preferred
What You'll Do.
Lead and develop a team of fund accounting professionals
Drive operational performance and quality standards
Build and manage cluster and client relationships and service delivery
Oversee resource allocation and capacity planning
Direct implementation of strategic initiatives and process improvements
Ensure regulatory compliance and risk management
Establish and monitor team performance metrics
Champion technology adoption and process optimization
Conduct regular performance reviews and career development discussions
Manage escalated client issues and relationships
Lead team meetings and performance improvement initiatives
Monitor and report on key performance indicators
Oversee workload distribution and resource allocation
Review and approve staff scheduling and time management
Facilitate client review meetings and presentations
Coordinate with other departments on service delivery
Monitor compliance with policies and procedures
Lead change management initiatives
Review and approve team training plans
Oversee system implementation and optimization
Conduct regular service delivery reviews
Track work progress through timesheet completion
How You'll Work.
Team & Collaboration
Build and manage cluster and client relationships and service delivery; Coordinate with other departments on service delivery; fostering collaboration with clients, cluster partners, and internal stakeholders
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
resource allocation, capacity planning, workload distribution, system implementation, system optimization, change management
Full Job Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Summary: A leadership position responsible for driving operational excellence and team performance within the fund accounting department. This role manages a team of accounting professionals, oversees complex client relationships, and ensures delivery of high-quality accounting services. The position focuses on people management and operational efficiency while maintaining overall accountability for team performance and client satisfaction. Core Responsibilities: * Lead and develop a team of fund accounting professionals * Drive operational performance and quality standards * Build and manage cluster and client relationships and service delivery * Oversee resource allocation and capacity planning * Direct implementation of strategic initiatives and process improvements * Ensure regulatory compliance and risk management * Establish and monitor team performance metrics * Champion technology adoption and process optimization Tasks: * Conduct regular performance reviews and career development discussions * Manage escalated client issues and relationships * Lead team meetings and performance improvement initiati
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