Kone
Elevator and Escalator
Manager-ModernisationSales
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager-Modernisation Sales at Kone. Skills: Modernisation Sales, Customer relationship management, Sales generation, Team leadership. Proactively generate leads with existing customers. Sell all modernizations”
What You'll Achieve.
Meet sales budget; Meet pricing targets; Achieve targets
Industry & Context.
Solving complaints
What They're Looking For.
Must Have
Generate leads with existing customers, Sell modernizations, Sell full replacements, Sell Advanced People Flow Solutions, Sell digital solutions, Support customer budgeting, Develop customer relationships, Develop KONE position, Create leads and sales opportunities, Solve customer complaints, Document customer and contact information, Maintain customer data, Promote asset management plans, Generate opportunities from existing customer base, Collaborate with maintenance team, Meet sales budget, Meet pricing targets, Follow up leads from campaigns, Find customer needs, Ensure KONE’s solution matches needs, Price using tendering tools, Optimize prices and discounts, Validate contract contents, Maintain information of opportunities, Keep sales funnel data up-to-date, Report in CRM, Gather market information, Gather competitor information, Support finance in money collection, Account over entire sell process, Ensure decision to tender, Accountable for project/order until Order Booking, Execute individual sales plan, Lead sales team, Coach team members, Manage team performance, Ensure adequate resources, Develop competences of sales team, Motivate and inspire team, Ensure onboarding experience, Succession planning for team
What You'll Do.
Proactively generate leads with existing customers
Sell all modernizations
Sell full replacements
Sell Advanced People Flow Solutions
Sell digital solutions
Support customer budgeting with Asset Management Planning
Proactively develop and create customer relationships
Develop KONE position in customer base
Create and communicate leads and sales opportunities
Ensure customer satisfaction
Solve complaints with KONE team
Document customer and contact information
Maintain customer data
Promote asset management plans with customers
Proactively generate opportunities from existing customer base
Collaborate with maintenance team for leads
Meet sales budget and pricing targets
Follow up leads from campaigns
Ensure KONE’s solution matches needs
Price using approved tendering tools
Optimize prices and discounts
Validate contract contents
Maintain full information of opportunities
Keep sales funnel data up-to-date
Report accurately in CRM
Gather relevant market information
Gather relevant competitor information
Support finance function in money collection
Manage account over entire sell process
Ensure decision to tender
Manage project/order until Order Booking
Drive execution of individual sales plan
Lead sales team to be proactive
Coach team members to achieve results
Manage performance of the team
Ensure adequate resources to achieve targets
Develop competences of the sales team
Motivate and inspire team to high performance
Ensure great onboarding experience for new employees
Responsible for succession planning
How You'll Work.
Team & Collaboration
KONE sales team; Maintenance team; Finance function; Salespersons; Sales Specialists
Communication Scope
Communicate value
Process & Methodology
Sales funnel management, Order booking
Full Job Description
KONE India is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings ** _What will you be doing?_** The Modernization Sales Manager proactively generates leads with existing customers and together with maintenance farmer (if separated) decides the most optimal approach from the customer perspective. He/she sells all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions. He/she supports customer budgeting with Asset Management Planning. **_Customer relationship management_** * Proactively develops and creates customer relationships in his/her area of responsibility * Is accountable for developing KONE position in his/her customer base or market area * Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) * Ensures customer satisfaction and solving complaints with the rest of the KONE team * Documents the customer and contact information, maintains customer data * Promotes asset management plans with customers to support budgeting **Sell** * Proactively generates opportunities from existing customer base * Collaborates with maintenance team for leads (maintenance technicians) * Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns * Is accountable for finding customer needs and that KONE’s solution matches with the needs * Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority * Validates that the contents o
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