Factor
Manager,MenuOperations
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optimal for Manager candidates.
“Manager, Menu Operations at Factor. Skills: Menu operations, Automation strategy, Tool suite, Cross-functional coordination. Own the automation roadmap for menu operations. Identify opportunities to build next-generation tooling”
Industry & Context.
Analytical foundation; Data-driven culture
<10% travel
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Economics, Supply Chain, or other relevant area of study, Minimum of 4–6 years of experience in project management, program management, or business-related function, Proficiency in SQL, including writing complex queries
Nice to Have
Familiarity with data processing automation tools such as KNIME, Alteryx, or n8n is a plus, Experience with food and/or CPG products a plus, Success in collaborating with cross-functional teams, Ability to project manage multiple stakeholders in a highly matrix environment
What You'll Do.
Own the automation roadmap for menu operations
Identify opportunities to build next-generation tooling
Partner with engineering and operations to scope and
Deliver the analytical foundation that advances menu planning
Serve as the end-to-end owner for the menu
Ensure existing tools are reliable and well-maintained
Ensure tools are tightly integrated
Partner cross-functionally as the primary technical and operational
and execute tool and process improvements
Build and maintain tools that ensure data integrity
Build and maintain tools that ensure recipe health
actionable results across menu planning workflows
Lead structured data reporting on product performance
Translate complex data into scalable
Surface actionable insights for stakeholders
Embed customer insights into tool design
Embed product integrity standards into tool design
Embed operational feedback into tool design
Advocate for decisions grounded in evidence
Raise the bar for how data is used
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Engineering and operations; Cross-functional teams
Process & Methodology
Project management, Program management
Full Job Description
Manager, Menu Operations As the Manager, Menu Operations within Factor, you will serve as the technical and operational backbone of our menu planning ecosystem — owning the end-to-end automation strategy and tool suite that powers Factor’s ability to build accurate, scalable, and insight-driven menus. You will be the connective tissue across a complex network of cross-functional stakeholders, ensuring that data flows seamlessly from concept to production. In this role, you will drive tool development, process automation, and performance intelligence that directly enables Factor’s position as a leading ready-to-eat meal provider. You will… Own the automation roadmap for menu operations, identifying opportunities to build next-generation tooling, partnering with engineering and operations to scope and sequence what's next, and delivering the analytical foundation that advances the long-term landscape of menu planning and operations Serve as the end-to-end owner and subject matter expert for the menu operations tool suite, ensuring existing tools are reliable, well-maintained, and tightly integrated so the planning ecosystem runs accurately and at scale Partner cross-functionally as the primary technical and operational connector - scoping, prioritizing, and executing tool and process improvements that reduce manual effort and eliminate downstream error Build and maintain tools that ensure data integrity and recipe health at scale, that surfaces timely, actionable results across menu planning workflows Lead structured data reporting on product performance - translating complex, multi-dimensional data into scalable, automated pipelines that surface actionable insights for stakeholders across the business Champion a data-driven culture by embedding customer insights, product integrity standards, and operational feedback into tool design - advocating for decisions grounded in evidence and continuously raising the bar for how data is used across menu operations You are… In
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