Arc'teryx
NAM Brand Marketing
Manager,MarketingOperations-NAM
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“Manager, Marketing Operations - NAM at Arc'teryx. Skills: Marketing operations, Campaign workflows, Cross-functional alignment, Reporting and analytics. Maintain and evolve integrated GTM calendar. Drive weekly cadence meetings”
What You'll Achieve.
Increase shared visibility; Support decision-making; On-time delivery
Industry & Context.
Troubleshooting; Solutions-oriented
What They're Looking For.
Must Have
Bachelor's degree or post-secondary education in marketing, business or related field, 5+ years of operations experience in marketing, creative, or brand operations, Proven experience delivering multi-channel campaigns in complex, product-based organizations, Experience managing budgets, resources, and schedules, Knowledge of marketing operations fundamentals, Comfortable working with marketing workflows and enabling tools, Skilled in workflow design, troubleshooting, and improving operational efficiency, Practical understanding of end-to-end marketing processes, Familiarity with creative and production workflows, Ability to translate ideas and strategy into executable plans, Effective working style with creative organizations, Communication, influencing, and presentation skills, Resilient, solutions-oriented leadership, Effective partner to creative and business teams, Committed to high standards
Nice to Have
Monday.com or similar tool experience
What You'll Do.
Maintain and evolve integrated GTM calendar
Drive weekly cadence meetings
Align launches and investment across channels
Surface risks and dependencies early
Evolve GTM into integrated planning system
Develop prioritization frameworks
Define clearer tradeoffs
Build end-to-end campaign workflows
Ensure timelines are met
Ensure clean handoffs
Establish clear ways of working
Ensure tracking hygiene
Deliver consistent reporting cadence
Maintain operational excellence around budget tracking
Manage current and future year investment needs
Coordinate agency/vendor activities
Mentor and develop others
Improve planning discipline
Improve delivery quality
Drive alignment and decisions through influence
Create scalable playbooks for seasonal moments
Create scalable playbooks for product drops
Implement standards for intake criteria
Implement standards for SLAs
Implement standards for decision rights
Implement standards for escalation paths
Deepen alignment with Global Marketing
Deepen alignment with Regional partners
Deepen alignment with Commercial teams
How You'll Work.
Team & Collaboration
Cross-functional teams; Creative teams; Brand teams; Digital teams; Retail teams; E-Comm teams; Global Marketing; Regional partners; Commercial teams
Communication Scope
Presentation skills; Influencing skills
Process & Methodology
Campaign planning, Cross-functional coordination, Launch readiness, Timeline management, Resource management, Schedule management
Full Job Description
## If you were in the Manager, Marketing Operations - NAM role now, here are some of the core activities you would be doing Maintaining and evolving the integrated GTM calendar, driving weekly/bi-weekly cadence meetings, aligning launches and investment across channels, and surfacing risks/dependencies early to increase shared visibility Evolving GTM from “calendar management” into a true integrated planning system: capacity planning, prioritization frameworks, tiering of launches, and clearer tradeoffs when demand exceeds resources Building and managing end-to-end campaign workflows, ensuring timelines are real and handoffs are clean, and cross-functional teams and partners have a clear understanding of process, targets and measures of success Establishing clear ways of working with Creative, Brand, Digital, Retail, E-Comm, and Product; who does what, when decisions are needed, and what “done” looks like Defining KPI standards, ensuring tracking hygiene, and delivering a consistent reporting cadence that supports decision-making Maintaining operational excellence around budget tracking, current and future year investment needs, and agency/vendor coordination tied to campaign delivery Mentoring and developing others, improving planning discipline and delivery quality Leading through calm, credible influence, driving alignment and decisions without relying on positional authority ## Here are some of the things you could be working on in the future Creating scalable playbooks for seasonal moments and product drops (including localization and retail integration), so execution is consistent across teams and time Implementing standards (intake criteria, SLAs, decision rights, escalation paths) that reduce chaos while keeping teams fast Deepening alignment with Global Marketing, Regional partners, and Commercial teams so North America execution is coordinated, adaptable, and brand-consistent ## Are you our next Manager, Marketing Operations – NAM? You have a bachelor’s de
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