Manager,MaintenanceFieldOperations

**Date Posted:** 2026-05-29 **Country:** United States of America **Location:** OT410: TAT - ATLANTA, GA 840 Franklin Court Suite 200, Marietta, GA, 30067 USA **Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?** Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection and development, field training, and safety. This individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction for our Augusta, Macon, and Columbus Georgia offices. **_On a typical day you will:_** * Ensure field employee safety and quality of service in your territory * Plan, organize, and manage service field activities to ensure that these activities meet customer needs and company standards * Ensure effective and efficient allocation of available resources such as manpower and materials * Conduct field education training with field workforce * Improve efficiencies, managing route schedules and callback rates * Understand how to provide technical support to field staff, either self-provided or redirected to other experts * Authorize repair orders and tracking completion * Lead change toward better efficiency and communication ** _What you will need to be successful:_** * 5+ years of industry experience preferred * Proven experience working with a team of technicians * Leadership experience is essential * Experience in the elevator industry is required * Excellent communication and leadership skills * Ability to thrive in a highly team-oriented and dynamic environment * Strong computer and technology skills, along with business acumen * Passion for delivering exceptional customer service * Travel within your territory is required;