Universal Music Group
Manager,LabelOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Label Operations at Universal Music Group. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Overseeing day-to-day marketing operations. Driving data-informed decision making”
Industry & Context.
drive solutions with stakeholders; Analyze performance data to identify trends, opportunities, and translate insights into clear recommendations
What They're Looking For.
Must Have
3–5 years of experience in digital marketing, marketing operations, or label operations at a record label, DSP, or relevant media/entertainment company, 2+ years minimum in a data-driven marketing role
Nice to Have
Bachelor’s degree in entertainment, business, marketing, operations, analytics, or related field
What You'll Do.
Overseeing day-to-day marketing operations, Driving data-informed decision making, Ensuring campaigns are delivered efficiently, on time, and on budget, Building and maintaining reporting, Coordinating cross-functional workstreams, Providing actionable insights that support artists and releases across the label, Partner with the VP, Label Operations and label leads to translate release plans into clear operational roadmaps, timelines, and deliverables, Coordinate cross-functional workstreams (marketing, commercial, digital, creative, A&R, etc.
) to ensure campaigns are aligned, resourced, and executed according to plan, Track campaign milestones, dependencies, and identify risks early and drive solutions with stakeholders, Ensure campaigns are executed within agreed budgets and flag variances and escalate issues as needed, Build and maintain a marketing data strategy that delivers timely, accurate, and relevant information to the core label team, Lead the collation, reporting, and tracking of data from DSPs and other platforms (social, CRM, content, etc.
), Define and refine KPIs to measure performance by DSP, platform, territory, and at aggregate label level, Develop and maintain dashboards and recurring reports (weekly, monthly, campaign wrap) for marketing and label leadership, Analyze performance data to identify trends, opportunities, and translate insights into clear recommendations for marketing, commercial, and audience teams, Document and optimize marketing operational processes, tools, and best practices across the label, Champion standardization of reporting formats and campaign tracking to improve visibility and efficiency, Partner with internal tools/tech, data, and commercial teams to enhance data pipelines, reporting tools, and workflows, Help onboard and train internal stakeholders on processes, tools, and reporting, Serve as a central point of contact between label operations, marketing, commercial, and other key departments, Prepare and deliver clear presentations and updates for internal meetings and leadership reviews, Communicate progress, risks, and key learnings across teams to ensure alignment and transparency.
How You'll Work.
Team & Collaboration
Coordinate cross-functional workstreams (marketing, commercial, digital, creative, A&R, etc. ); Partner with internal tools/tech, data, and commercial teams; Help onboard and train internal stakeholders; Serve as a central point of contact between label operations, marketing, commercial, and other departments; Communicate progress, risks, and key learnings across teams; interpersonal skills and the ability to build trust and alignment across marketing, commercial, and creative teams
Communication Scope
Excellent verbal and written communication skills, including experience presenting findings and recommendations to diverse audiences
Process & Methodology
Project & campaign management: Proven ability to plan, organize, and manage multiple projects simultaneously across internal and external stakeholders, delivering on time and within budget
Full Job Description
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. **How we LEAD:** The Manager, Label Operations is a key partner to the VP of Label Operations and the core label team. This role sits at the intersection of marketing, data, and project management—overseeing day-to-day marketing operations, driving data-informed decision making, and ensuring campaigns are delivered efficiently, on time, and on budget. You will be responsible for building and maintaining reporting, coordinating cross-functional workstreams, and providing actionable insights that support artists and releases across the label. **How you’ll CREATE:** Operations & Planning * Partner with the VP, Label Operations and label leads to translate release plans into clear operational roadmaps, timelines, and deliverables. * Coordinate cross-functional workstreams (marketing, commercial, digital, creative, A&R, etc.) to ensure campaigns are aligned, resourced, and executed according to plan. * Track campaign milestones, dependencies, and approvals; identify risks early and drive solutions with stakeholders. * Ensure campaigns are executed within agreed budgets and timelines; flag variances and escalate issues as needed. Data, Reporting & Insights * Build and maintain a marketing data strategy that delivers timely, accurate, and relevant information to the core label team. * Lead the collation, reporting, and tracking of data from DSPs and other platforms (social, CRM, content, etc.). * Define and refine KPIs to measure performance by DSP,
Applying for this Manager, Label Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Universal Music Group?
Real rants from real employees. Read before you apply.