Vanguard
Financial Services
Manager,ITDelivery
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, IT Delivery at Vanguard. Skills: IT project management, Software development, Agile methodologies, Cybersecurity. Manage and lead technical support staff. Design software”
Industry & Context.
Risk management; Troubleshooting
What They're Looking For.
Must Have
Minimum 8 years of experience in IT project management, Minimum 8 years of experience in software development, Minimum 8 years of experience in IT service delivery, Previous leadership experience required, Bachelor’s degree in Computer Science, Bachelor’s degree in Information Technology, Bachelor’s degree in related field, Node. js skills, TypeScript skills, ECS skills, Kubernetes skills, Kore. AI skills, Android development skills, iOS development skills, Proficiency in risk management, Proficiency in budgeting, Proficiency in IT governance, Hands-on engineering leadership, Enterprise platforms operations, Cloud-hosted platform operations, Engineering practices for critical systems, Risk for financial platforms, Resilience for financial platforms, Operational stability for financial platforms, Risk for regulatory platforms, Resilience for regulatory platforms, Operational stability for regulatory platforms
Nice to Have
PMP certification preferred, ITIL certification preferred, Agile certification preferred, Master’s degree in Computer Science, Master’s degree in Information Technology, Master’s degree in related field, AWS experience, CI/CD experience, Testing experience, Observability experience
What You'll Do.
Manage and lead technical support staff
Define scope with business leaders
Define requirements with business leaders
Act as liaison with business sponsors
Act as liaison with business principals
Lead cross-functional teams
Manage project resources
Integrate cybersecurity best practices
Ensure secure project delivery
Ensure successful project delivery
Provide guidance to crew
Provide training to crew
Set performance standards
Make compensation decisions
Deliver software releases
Determine scope with business clients
Develop environmental requirements
Develop staffing plans
Implement staffing plans
Develop operational plans
Implement operational plans
Participate in development of department goals
Monitor service delivery metrics
Report on service delivery metrics
Monitor overall performance
Report on overall performance
Develop changes to department policies
Implement changes to department policies
Meet changing business needs
Achieve department objectives
Identify opportunities for continuous improvement
Lead quality initiatives
Improve delivery of service levels
Plan short-range goals
Develop short-range goals
Execute short-range goals
Plan long-range goals
Develop long-range goals
Execute long-range goals
Present status at meetings
Present metrics at meetings
Present department initiatives at meetings
Maintain relationships with technical teams
Maintain relationships with IT
Maintain relationships with business partners
Participate in development of department budget
Ensure department operates within budgetary guidelines
Ensure staff complies with IT policies
Ensure staff complies with information security policies
Verify deliverables meet requirements
Participate in special projects
Perform other duties as assigned
Communicate project progress to stakeholders
Communicate project updates to stakeholders
Identify potential risks
Implement strategies to mitigate risks
Develop comprehensive project plans
Set project timelines
Allocate resources efficiently
Manage project budgets
Enhance cybersecurity frameworks
Integrate advanced security measures
Safeguard company data
Safeguard company assets
How You'll Work.
Team & Collaboration
Cross-functional teams; Technical teams; IT partners; Business partners; Project peers
Communication Scope
Stakeholder management
Process & Methodology
IT project management, Agile methodologies, SDLC best practices, Risk management, Budgeting, IT governance, Project plans, Timelines, Resource allocation, Budgets
Full Job Description
******About Vanguard****** Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.**** **** ******Vanguard’s India Office****** Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients. **Role Summary** The Manager, IT Delivery role manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools; works with business leaders to define scope and requirements, and plans and executes the development of various systems; and acts as liaison with business sponsors and principals, while leading cross-functional teams, managing project risks and resources, and integrating cybersecurity best practices to ensure secure and successful project delivery. **Responsibilities** * Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. * Responsible for delivering software releases relating to the product for the business units. Works with business clients to determine scope and develops environmental requirements for each project. * Works closely with management to develop and implement staffing and operational plans. Participates in the development of short- and long-term department goals. Monitors and reports on service delivery metrics and overall performance. * Develops and implement
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