Pew
Manager,InternalCommunications
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Internal Communications at Pew. Skills: Internal communications strategy, Staff management, Content oversight, Platform governance. Execute and evolve internal communications strategy. Manage and develop internal communications staff”
What You'll Achieve.
Inform, align, and engage employees; Support understanding of organization's priorities; Promote a welcoming and inclusive culture; Strengthen staff engagement; Reinforce organizational values; Support institutional effectiveness
Industry & Context.
Judgment; Attention to detail; Adaptability to evolving digital tools
Minimal travel anticipated
What They're Looking For.
Must Have
8 years of professional experience in internal communications, digital communications, or a related field, Bachelor's degree or equivalent experience, writing, editing, and editorial judgment skills, Demonstrated experience managing, mentoring, and developing staff, Two or more years of direct supervisory experience, Advanced proficiency with Microsoft 365 tools, particularly SharePoint, Teams, OneDrive, and Outlook, Demonstrated experience overseeing or managing an intranet or enterprise internal communications platform, ability to shape the visual presentation of internal communications, Practical understanding of digital publishing workflows, content governance, accessibility standards, and content lifecycle management, Proven ability to manage multiple projects, priorities, and deadlines, Highly organized, self-directed professional with judgment, attention to detail, Familiarity with contemporary internal communications trends, digital best practices
Nice to Have
Master's degree preferred
What You'll Do.
Execute and evolve internal communications strategy
Manage and develop internal communications staff
Provide editorial leadership and quality oversight
Direct editorial planning and calendar management
Provide creative direction for visual presentation
Advise stakeholders on message framing
Oversee governance and usability of platforms
Evaluate communications effectiveness
Support onboarding and orientation communications
inclusive environment
How You'll Work.
Team & Collaboration
Partner with business units and communications colleagues; Align messaging and support enterprise-wide coordination; Advise stakeholders on message framing, sequencing, tone, and channel selection
Communication Scope
Clear, consistent communication; Written communications; Multimedia communications; Institutional voice; Accessibility standards; Best practices
Process & Methodology
Manage multiple projects, priorities, and deadlines, Project management
Full Job Description
Manager, Internal Communications (Hybrid) **The Executive Office** The Executive Office (EO) is a dynamic, high-volume department that serves the needs of the entire institution and its external constituents by supporting the work of the president and chief executive officer. Bringing together expertise in project management, communications, convening, research and analysis, and operations, the EO helps to translate priorities into action. The EO provides strategic support to the business by aligning its priorities and service delivery with the needs of the organization, partnering closely with the CEO’s direct reports and senior leadership to support strong working relationships and effective governance. As a trusted partner across the organization, the EO manages crosscutting initiatives; develops briefings and materials to inform leadership; coordinates the CEO’s engagements; and supports clear, consistent communication across the institution. The EO leads internal communications and plays a key role in strengthening staff engagement, reinforcing organizational values, and supporting institutional effectiveness. **Position Overview** The manager, internal communications, is a key position within the Executive Office. The manager executes and advances internal communications strategies and plans that inform, align, and engage employees, supporting understanding of the organization’s priorities, values, and key initiatives while promoting a welcoming and inclusive culture. This role provides editorial leadership and oversight of the Trusts’ internal communications channels, including the intranet, official Teams channels, and other staff-facing platforms. The manager leads relationships with internal stakeholders, oversees content planning and quality, ensures written and multimedia communications align with institutional voice, accessibility standards, and best practices, and manages staff. The role requires strong technical fluency and judgment in the design, fun
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