Couche-Tard/Circle K
Manager,Insurance
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Insurance at Couche-Tard/Circle K. Skills: Claims management, Insurance, Risk management, Contract review. Manage complex claims files. Act as escalation point”
Industry & Context.
Analytical, problem-solving, and decision-making skills
What They're Looking For.
Must Have
College diploma or bachelor's degree in Insurance, Business Administration, Law, Risk Management, or a related or an equivalent combination of education and relevant experience, Minimum 3-5 years of experience in claims management, insurance, risk management, or a related field, Experience handling complex claims, litigation, subrogation, and escalated files, Experience reviewing contracts, leases, and insurance requirements, Experience working with external stakeholders including legal counsel, brokers, third-party administrators (TPAs), and operational teams, Bilingualism (English and French), both written and spoken, is required
Nice to Have
Professional insurance designations (e. g. , CIP) and/or adjuster licensing are considered assets, Previous experience providing training, coaching, or operational support to team members is an asset
What You'll Do.
Manage complex claims files
Act as escalation point
Support Operations teams
Deliver training to team
Promote adherence to standards
Support continuous improvement
Perform quality control reviews
Identify gaps in documentation
Ensure consistency in management
Review insurance clauses
Manage legal expense tracking
Support provisioning activities
Collaborate on renewal processes
Maintain Certificates of Insurance
Act as primary liaison
Coordinate cross-functional support
Prepare periodic reporting
Support financial forecasting
Maintain invoice workflows
Support administrative workflows
Provide operational support
How You'll Work.
Team & Collaboration
Liaison between internal stakeholders and external partners; Coordinate cross-functional support between Claims, Operations, Legal, and Finance teams; Build effective relationships with internal and external stakeholders
Communication Scope
Written and verbal communication skills; Bilingualism (English and French), both written and spoken
Full Job Description
**JOIN OUR TEAM!** **At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday.** You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Are you ready to grow your career? Let's grow together! # **Manager, Insurance** ________________________________________________________________________________________ **Department:** Claims and Insurance **Location:** On site, Laval, QC (5540 Rue Ernest-Cormier, Laval, QC H7C 2T1) **Type of employment:** Permanent, Full Time (40 hours) ________________________________________________________________________________________ **THE ROLE** The Insurance Manager is responsible for providing leadership, training, and operational support within the Canadian Claims function. This role ensures effective handling of complex and high-risk claims, including litigation and subrogation files, while maintaining strong quality control standards and compliance with internal insurance and legal governance requirements. The position acts as a key escalation point for complex matters and serves as a liaison between internal stakeholders and external partners, including legal counsel, brokers, and third-party administrators The role also supports insurance administration, reporting, provisioning, and contractual risk review activities. **WHAT YOU’LL DO** Want to start your career with us? Here's an overview of the main responsibilities of this position: **Claims Oversight & Escalation Management** * Manage complex, s
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