Amgen

biotechnology

Manager,InformationSystems

India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, Information Systems at Amgen. Skills: Technology Sustainment, People Management, Operational Support. Lead Manufacturing Site Technology Sustainment team. Provide 'follow the sun' support”

What You'll Achieve.

Positively impacts business outcomes; Delivering best in class operational support; Ensure seamless integration; Ensure operational excellence; Maintaining manufacturing uptime; Maintaining product quality; Maintaining regulatory compliance; Driving operational excellence; Driving continuous improvement; Successful delivery; Achieving team goals

Industry & Context.

biotechnology
Problems you'll solve

Analytical skills; Troubleshooting skills; Critical-thinking abilities; Decision-making abilities

Eligibility Requirements

Work a later shift, Assigned a second or third shift schedule, Willing and able to work during evening or night shifts

What They're Looking For.

Must Have

Bachelor’s degree with 8 - 12 years of experience in Business, Engineering, IT or related field, Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation, Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent, Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment, Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships, Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc., Have business acumen. Can demonstrate deep understanding of industry, therapy and product

Nice to Have

Experience in a leadership role within a pharmaceutical or technology organization, Extensive experience in the software development lifecycle, Experience using and adoption of Scaled Agile Framework (SAFe), analytic/critical-thinking and decision-making abilities, Ability to work effectively in a fast-paced, dynamic environment, Established business partnerships and IS governance practices involving senior business stakeholders, Broad working knowledge of key IS domains and layers

What You'll Do.

Lead Manufacturing Site Technology Sustainment team

Provide 'follow the sun' support

Develop and lead a talented team

Deliver best in class operational support

Foster continuous improvement

Ensure seamless integration

Maintain manufacturing uptime

Drive operational excellence

Manage technology initiatives

Collaborate with global teams

Follow global standards

Manage Amgen Technology team

Embed global ways of working

Provide operational monitoring

Monitor failed batch jobs

Restart failed batch jobs

Provide timely resolution

Address application issues

Perform scheduled Site Readiness Test

Coordinate incident management

Activate support teams

Ensure communication of metrics

Participate in leadership meetings

Facilitate best practice sharing

Ensure alignment with strategy

Align Technology service plans

Provide education to partners

Ensure organizational compliance

How You'll Work.

Team & Collaboration

Collaborate with geographically dispersed teams; Foster a culture of collaboration; Collaborate with cross-functional and global teams; Manage stakeholder relationships; Build new partnerships; Work with other parts of the organization; Work with functional groups; Work effectively with global, virtual teams

Communication Scope

Exceptional communication skills; Interpersonal skills; Communication skills; Verbal communication skills; Written communication skills; Presentation skills; Public speaking skills

Process & Methodology

Manage multiple activities and priorities

Full Job Description

## **Career Category** Information Systems ## ## **Job Description** **Role Name: Manager, Information Systems** **Department Name:** Digital, Technology and Innovation ** _ABOUT AMGEN_** Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. **_ABOUT THE ROLE_** ** _Role Description:_** The role is responsible for leading the **Manufacturing Site Technology Sustainment** team that provides “follow the sun” support to the technology capabilities deployed at the Manufacturing sites that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering best in class operational support. The ideal candidate will have a proven track record of leadership in technology-driven environments for the **Manufacturing Technology** area and has a passion for fostering continuous improvement and service excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in end-to-end technology operations support in a highly regulated environment and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role plays a critical role in maintaining manufacturing uptime, product quality, and regulatory compliance while driving operational excellence and continuous improvement. **_Roles & Responsibilities:_** * Maintain tactical relationships and strong communication with the site leadership team about IS services and service quality t

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