Amgen
biotechnology
Manager,InformationSystems
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Information Systems at Amgen. Skills: Manufacturing Site Technology Sustainment, technology operations support, Scaled Agile practitioner, leadership and transformation experience. Lead Manufacturing Site Technology Sustainment team. Provide "follow the sun" support”
What You'll Achieve.
positively impacts business outcomes; delivering best in class operational support; ensure seamless integration; ensure operational excellence; maintaining manufacturing uptime; ensuring product quality; ensuring regulatory compliance; driving operational excellence; driving continuous improvement; ensure that all the stakeholders feel informed and engaged; ensuring global ways of working are imbedded; ensure successful delivery; ensuring ongoing alignment with the Technology & Digital strategy; ensuring overall organizational compliance
Industry & Context.
analytic/critical-thinking and decision-making abilities; analytical and troubleshooting skills
work a later shift, assigned a second or third shift schedule, willing and able to work during evening or night shifts
What They're Looking For.
Must Have
Bachelor’s degree with 8 - 12 years of experience in Business, Engineering, IT or related field, Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation, Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent, Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment, Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships, Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc., Have business acumen. Can demonstrate deep understanding of industry, therapy and product
Nice to Have
Experience in a leadership role within a pharmaceutical or technology organization, Extensive experience in the software development lifecycle, Experience using and adoption of Scaled Agile Framework (SAFe), analytic/critical-thinking and decision-making abilities, Ability to work effectively in a fast-paced, dynamic environment, Established business partnerships and IS governance practices involving senior business stakeholders, Broad working knowledge of key IS domains and layers
What You'll Do.
Lead Manufacturing Site Technology Sustainment team
Provide "follow the sun" support
Develop and lead a talented team
Deliver best in class operational support
Maintain manufacturing uptime
Ensure product quality
Ensure regulatory compliance
Drive operational excellence
and develop Amgen Technology team
Provide operational monitoring and support
Provide oversight and monitor batch jobs
Provide timely resolution to application issues
Implement bug fix / changes
Perform scheduled Site Readiness Test
Coordinate critical incident management
Ensure communication of key performance metrics
Facilitate best practice sharing
Ensure alignment of Technology service plans
Provide education to new partners
How You'll Work.
Team & Collaboration
Collaboration with cross-functional and global teams; Collaborate with geographically dispersed teams; Maintain tactical relationships and communication with site leadership; Foster a culture of collaboration; Act as the MIM Lead to coordinate critical incident management; Participate in stakeholder and other leadership meetings; working with other parts of the organization; working with functional groups
Communication Scope
communication and interpersonal skills; communication skills; verbal and written communication skills
Full Job Description
## **Career Category** Information Systems ## ## **Job Description** **Role Name: Manager, Information Systems** **Department Name:** Digital, Technology and Innovation ** _ABOUT AMGEN_** Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. **_ABOUT THE ROLE_** ** _Role Description:_** The role is responsible for leading the **Manufacturing Site Technology Sustainment** team that provides “follow the sun” support to the technology capabilities deployed at the Manufacturing sites that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering best in class operational support. The ideal candidate will have a proven track record of leadership in technology-driven environments for the **Manufacturing Technology** area and has a passion for fostering continuous improvement and service excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in end-to-end technology operations support in a highly regulated environment and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role plays a critical role in maintaining manufacturing uptime, product quality, and regulatory compliance while driving operational excellence and continuous improvement. **_Roles & Responsibilities:_** * Maintain tactical relationships and strong communication with the site leadership team about IS services and service quality t
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