Internal Job Board
Retail
ManagerinTraining(MIT)
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager in Training (MIT) at Internal Job Board. Skills: Process management, Cross-functional coordination, Operational excellence, Talent management. Be proactive communicating to customer service. Be proactive communicating to supply chain operations”
What You'll Achieve.
Achieving KPIs
Industry & Context.
Problem-solving; Conflict resolution; De-escalation techniques
5 days onsite
What They're Looking For.
Must Have
Current Lush employee, Held current role successful for one year, Previous experience as Floor Supervisor, Equivalent manufacturing/supply chain operations management experience, Effectively manage conflict, Manage difficult decisions, De-escalation techniques, Understanding of in-room operations, Working in highly-seasonal, high-pressure production/distribution environment, Excellent problem-solving skills, Excellent communication skills, Train staff, Coach staff, Provide documentation for staff performance development, Give and receive feedback, Understand how department processes contribute to KPIs, Navigate email, Navigate MS Office Suite, Navigate Google programs, Reliable, consistent attendance, Punctual and dependable, Abiding by health & safety regulations, Overseeing health & safety regulations, Abiding by quality and good manufacturing practices, Overseeing quality and good manufacturing practices, Demonstrate organizational skills, Awareness and commitment towards change management, Awareness and commitment towards DEIB efforts, Comfortable with reading English, Comfortable with writing English, Comfortable with speaking English, Communicate with peers and leadership
Nice to Have
Experience in production planning, Experience in inventory control, 3+ years progressive leadership experience, 3+ years people management experience, Performing basic payroll functions, Demonstrated success in achieving KPIs, Cross-functional manufacturing operations experience, Cross-functional supply chain operations experience, Understanding of processes and legislations for safe working practices, Understanding of ERP systems (AX), Understanding of production planning processes, Understanding of software programs, Completed conflict resolution training, Completed de-escalation training
What You'll Do.
Be proactive communicating to customer service
Be proactive communicating to supply chain operations
Be proactive communicating to buying
Support development of processes
Communicate with forecasting support person
Oversee Floor Supervisors
Ensure staff are on-boarded
Ensure staff are trained adequately
Provide direction to room staff
Provide support to room staff
Provide feedback to room staff
Provide development to room staff
Provide performance management to room staff
Support Manager to implement talent programs
Ensure all roles are filled
Ensure development plans are executed
Find solutions to staff conflict
Assist in management of health and safety initiatives
Assist in management of claims management
Assist in management of return-to-work
Assist in planning projects
Assist in implementation projects
Assist in execution projects
Assist in tracking projects
Support 4-month planning project creation
Support 4-month planning project presentation
Support 4-month planning project implementations
Ensure room reports are completed
How You'll Work.
Team & Collaboration
Cross-functional coordination; Communicate with peers; Communicate with leadership
Communication Scope
Presenting; Public speaking; Reading English; Writing English; Speaking English
Process & Methodology
Project planning, Project implementation, Project execution, Project tracking, 4-month planning
Full Job Description
Job title: Manager in Training (MIT-internal only) Terms of employment: Salary, Full-Time, 5 days onsite, contract Department: Distribution, Various Rooms Compensation: Starting at $74,048/annum Reports to: Room Manager Application deadline: Monday June 22, 2026 at 12:00pm EST Location: Toronto, ON Expected Hire Date: Start dates will vary due to multiple vacancies The Role: Manager-In-Training (MIT) As a Manager-in-Training, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. What you do (Responsibilities): Unique Customer Experience: Be proactive communicating to customer service, supply chain operations and buying as it pertains to product launches, quality issues, production delays, fulfillment, raw materials and sundries Support the development of processes and communicate with forecasting support person on any concerns regarding sales, safety stocks and life cycles of new and existing products Unique Staff Journey: Oversee Floor Supervisors to ensure staff are on-boarded and trained adequately Provide direction, support, feedback, development and performance management to all room staff Support the Manager to implement talent programs and ensure all roles are filled and development plans are executed Find solutions to staff conflict, provide feedback, coaching, and set expectations Assist in management of health and safety initiatives, claims management, and return-to-work Operational Excellence: Assist in planning, implementation, execution and tracking of all short and long term projects Support 4-month planning project creation, presentation and implementations within the room Help oversee KPIs with a clear understanding of production capabilities taking volume and space into consideration through capacity modeling Oversee room reports and ensure they are completed Knowledgeable of all costs and revenue generated through the room Who you are (Qu
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