Penn Square
Retail
ManagerinTraining
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager in Training at Penn Square. Skills: Sales, Team leadership, Retail operations. Support sales growth. Coach team”
What You'll Achieve.
Exceed sales goals
Industry & Context.
Troubleshooting
Flexible hours, Evenings, Weekends, Holidays
What They're Looking For.
Must Have
1-3 years managing retail, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Knowledge of skincare, Knowledge of natural beauty, Knowledge of ethical business, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service, Ability to develop staff, Ability to train staff, Proficient in Excel, Proficient in Microsoft suite, Adaptable to other systems, Basic HR skills, Experience in cross cultural collaboration, DEIB training, Social justice training, Fluency in Spanish, Fluency in French
What You'll Do.
Build peer relationships
Build customer relationships
Support shop staffing
Network within markets
Succession plan staff
Collaborate on staff plans
Improve staff engagement
Improve staff retention
Improve staff performance
Support DEIB practices
Ensure staff practice standards
Ensure product availability
Maintain work environment
Follow merchandising standards
Provide customer experience
Ensure staff scheduling
How You'll Work.
Team & Collaboration
Work with Store Manager; Collaborate with Manager; Work with inventory team; Develop team
Communication Scope
Feedback
Process & Methodology
Scheduling
Full Job Description
Position: Manager in Training Hours: 40 Weekly Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference. We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Manager in Training As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals. Responsibilities: Sales and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans t
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