ASSPL

Administrative Support, Fulfillment Center, Logistics

ManagerII,Operations,Inbound

₹15–22L ~AI est. Lucknow, Uttar Pradesh, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager II, Operations, Inbound at ASSPL. Skills: Operations management, Process improvement, Team leadership. Improve existing systems. Improve existing processes”

What You'll Achieve.

Serve customers better; Achieve operational success; Meet business objectives

Industry & Context.

Administrative Support, Fulfillment Center, Logistics
Problems you'll solve

Analytical skills; Data analysis

Eligibility Requirements

Work roster including night shifts, Work weekly offs, Physical on-floor role, Willing to relocate

What They're Looking For.

Must Have

2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience

Nice to Have

1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques

What You'll Do.

Improve existing systems

Improve existing processes

Interact with cross functional teams

Recommend improvements

Drive kaizen activities

Ensure operational success

Drive multiple initiatives

Participate in leadership review meetings

Take decisions on site improvement

Ensure implementation of quality best practices

Support hourly workforce

Mentor hourly workforce

Motivate hourly workforce

Manage customer delivery promises

Collaborate with support teams

Develop plans to meet business objectives

Reduce customer service contact

Analyze defect reduction

Improve customer experience

Adapt knowledge of on floor operations

Run shifts independently

Execute shifts independently

Track partner performance

Improve partner performance

Address transportation issues

Perform market analysis

Perform competitive analysis

Develop operating plans

Monitor operating plans

Pilot operating plans

Prevent financial leakage

Enhance customer returns experience

Drive process improvements

Enhance operational efficiencies

Improve quality metrics

Improve third party seller order fulfillment

Improve fulfillment center processes

Improve fulfillment center metrics

Define transportation process

Provide inputs to routing team

Optimize delivery process

Ensure bandwidth in delivery team

Manage peak time delivery

Conduct performance appraisals

Improve delivery process

Attain sustained delivery performance improvement

Identify performance bottlenecks

Implement process control mechanisms

Implement process improvement mechanisms

How You'll Work.

Team & Collaboration

Cross functional teams; Large work groups; Support teams; Diverse stakeholders

Communication Scope

Summarize data; Communicate data

Process & Methodology

Process improvement, Kaizen

Full Job Description

As an Operations II Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. Within Operations II Manager job family, you’ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred & demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to “roll up your sleeves” and get into the details that make Operations world class? Key job responsibilities DEMONSTRATED ABILITIES • Sense of ownership • Excellent analytical skills • Ability to summarize and communicate important data • Desire to learn complex processes and systems • Commitment to long-term career development through multiple assignments in India Operations • Ability to collaborate with large work groups and demonstrate ability to lead the team • Ability to lead a team of associates with support from seasoned managers • To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and/or your weekly offs. • This will be a “physical/ on-floor” role where you will be expected to lead teams from Day1. • Willing to relocate, as per business need Details of various roles within the Operations Manager II job family (As an Intern/FTE you will be placed at either of the below mentioned job titles) AREA MANAGER Working in fulfilment cente

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