ASSPL
Administrative Support, Fulfillment Center, fulfillment ops
ManagerI,Operations
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager I, Operations at ASSPL. Skills: Operations management, Process improvement, Team leadership. Improve existing systems. Improve existing processes”
What You'll Achieve.
Serve customers better; Improve operational efficiencies; Improve quality metrics
Industry & Context.
Analytical skills; Data analysis; Root cause analysis
Work in a roster, Work night shifts, Work weekly offs, Physical/on-floor role, Willing to relocate, Walking frequency, Continual standing, Work in noisy environment, Work in unlit environment, Work in non-airconditioned environment, Access all areas of building, Ascending/descending ladders, Ascending/descending stairs, Ascending/descending gangways, Push/pull wheeled dollies, Products up to 100 pounds
What They're Looking For.
Must Have
1+ years employee management, 1+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience, Work flexible schedule/shift/work area, Work weekends, nights, and/or holidays
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Improve existing systems
Improve existing processes
Interact with cross functional teams
Recommend improvements
Drive strategic projects
Lead operational process improvement initiatives
Drive kaizen activities
Drive multiple initiatives
Participate in leadership review meetings
Take decisions on site improvement
Ensure implementation of quality best practices
Support hourly workforce
Mentor hourly workforce
Motivate hourly workforce
Manage customer delivery
Develop plans to meet business objectives
Reduce customer/seller service contact
Improve customer experience
Adapt knowledge of on floor operations
Run and execute shifts
Track partner performance
Improve partner performance
Address transportation issues
Perform market analysis
Perform competitive analysis
Develop operating plans
Monitor operating plans
Pilot operating plans
Prevent financial leakage
Enhance customer returns experience
Drive process improvements
Enhance operational efficiencies
Improve quality metrics
Create mechanisms to improve seller order fulfillment
Improve fulfillment center processes
Improve fulfillment center metrics
Define transportation process
Provide inputs to routing team
Optimize delivery process
Ensure bandwidth in delivery team
Manage peak time delivery
Conduct performance appraisals
Mentor station supervisors
Improve delivery process
Attain sustained delivery performance
Identify performance bottlenecks
Implement process control mechanisms
Implement process improvement mechanisms
How You'll Work.
Team & Collaboration
Cross functional teams; Large work groups; Support teams
Communication Scope
Summarize data; Communicate data
Process & Methodology
Process improvement initiatives
Full Job Description
As an Operations I Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. Within Operations I Manager job family, you’ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred & demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to “roll up your sleeves” and get into the details that make Operations world class? Key job responsibilities DEMONSTRATED ABILITIES • Sense of ownership • Excellent analytical skills • Ability to summarize and communicate important data • Desire to learn complex processes and systems • Commitment to long-term career development through multiple assignments in India Operations • Ability to collaborate with large work groups and demonstrate ability to lead the team • Ability to lead a team of associates with support from seasoned managers • To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and/or your weekly offs. • This will be a “physical/ on-floor” role where you will be expected to lead teams from Day1. • Willing to relocate, as per business need Details of various roles within the Operations Manager I job family (As an Intern/FTE you will be placed at either of the below mentioned job titles) AREA MANAGER Working in fulfilment center o
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