Indigo Books & Music

Retail

Manager,HumanResourcesHomeOffice

CA$95–135k ~AI est. Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Manager, Human Resources – Home Office at Indigo Books & Music. Skills: Business partnership, Employee relations, Talent management. Partner with Home Office departments. Foster high-performance culture”

Industry & Context.

Retail
Problems you'll solve

Strategic problem-solving

Eligibility Requirements

4 days per week at Home Office

What They're Looking For.

Must Have

5+ years HR experience, Experience supporting leaders, In-depth knowledge of Ontario employment legislation, In-depth knowledge of Canadian employment legislation

Nice to Have

CHRL or equivalent an asset, Previous experience with UKG an asset, Experience supporting businesses through change

What You'll Do.

Partner with Home Office departments

Foster high-performance culture

Elevate HR processes and practices

Provide HR partnership to leaders

Ensure effective delivery of HR processes

Support specific Home Office client groups

Build relationships with business leaders

Establish credibility as trusted advisor

Provide guidance on people plans

Support people leaders with change

Understand market trends

Translate business strategy to insights

Support organizational design changes

Leverage people analytics

Implement mitigation strategies

Drive insight for culture

Support HR initiatives

Define employee engagement goals

Implement engagement action planning

Work with leaders on tactics

Enhance team performance

Provide coaching on employee relations

Provide counseling on employee relations

Provide performance strategies

Partner on high risk communications

Partner on complex communications

Work with COEs on solutions

Develop client group solutions

Support talent management

Support development planning

Support succession planning

Support training programs

Support staffing process

Ensure effective hiring decisions

Ensure effective onboarding

Ensure effective orientation

Identify talent issues

Design plans to address talent issues

Support foundational HR processes

Ensure timely record keeping

Ensure accurate record keeping

Solve individual issues

Instill best practices

Solve for future issues

Obtain relevant data from HR COEs

Interpret data for client groups

Ensure programs land effectively

Communicate HR programs

Support client groups with programs

Act as subject matter expert

How You'll Work.

Team & Collaboration

HR Centres of Excellence; Business leaders; People leaders; Client groups; HR COEs

Communication Scope

Change management communication; Written communications

Full Job Description

WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled MISSION The Manager, Human Resources – Home Office partners with specific Home Office departments and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role provides leaders with ongoing HR partnership to build engaged, productive and empowered teams. By collaborating with HR Centres of Excellence, the Manager, Human Resources – Home Office ensures the effective delivery of core HR processes—including Recruiting, Onboarding, Performance & Potential, Training & Development, and Total Rewards—driving organizational success through people. This role supports specific Home Office client groups and is based at Indigo’s H

Free ATS check

Applying for this Manager, Human Resources – Home Office role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Indigo Books & Music?

Real rants from real employees. Read before you apply.

Read Company Rants →