Indigo Books & Music
Retail
Manager,HumanResources–HomeOffice
Neural analysis suggests this role is
optimal for entry candidates.
“Manager, Human Resources – Home Office at Indigo Books & Music. Skills: Business partnership, Employee relations, Talent management. Partner with Home Office departments. Foster high-performance culture”
Industry & Context.
Strategic problem-solving
4 days per week at Home Office
What They're Looking For.
Must Have
5+ years HR experience, Experience supporting leaders, In-depth knowledge of Ontario employment legislation, In-depth knowledge of Canadian employment legislation
Nice to Have
CHRL or equivalent an asset, Previous experience with UKG an asset, Experience supporting businesses through change
What You'll Do.
Partner with Home Office departments
Foster high-performance culture
Elevate HR processes and practices
Provide HR partnership to leaders
Ensure effective delivery of HR processes
Support specific Home Office client groups
Build relationships with business leaders
Establish credibility as trusted advisor
Provide guidance on people plans
Support people leaders with change
Understand market trends
Translate business strategy to insights
Support organizational design changes
Leverage people analytics
Implement mitigation strategies
Drive insight for culture
Support HR initiatives
Define employee engagement goals
Implement engagement action planning
Work with leaders on tactics
Enhance team performance
Provide coaching on employee relations
Provide counseling on employee relations
Provide performance strategies
Partner on high risk communications
Partner on complex communications
Work with COEs on solutions
Develop client group solutions
Support talent management
Support development planning
Support succession planning
Support training programs
Support staffing process
Ensure effective hiring decisions
Ensure effective onboarding
Ensure effective orientation
Identify talent issues
Design plans to address talent issues
Support foundational HR processes
Ensure timely record keeping
Ensure accurate record keeping
Solve individual issues
Instill best practices
Solve for future issues
Obtain relevant data from HR COEs
Interpret data for client groups
Ensure programs land effectively
Communicate HR programs
Support client groups with programs
Act as subject matter expert
How You'll Work.
Team & Collaboration
HR Centres of Excellence; Business leaders; People leaders; Client groups; HR COEs
Communication Scope
Change management communication; Written communications
Full Job Description
WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled MISSION The Manager, Human Resources – Home Office partners with specific Home Office departments and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role provides leaders with ongoing HR partnership to build engaged, productive and empowered teams. By collaborating with HR Centres of Excellence, the Manager, Human Resources – Home Office ensures the effective delivery of core HR processes—including Recruiting, Onboarding, Performance & Potential, Training & Development, and Total Rewards—driving organizational success through people. This role supports specific Home Office client groups and is based at Indigo’s H
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