Western Sydney University
Higher Education
Manager,HROperations
“Manager, HR Operations at Western Sydney University. Skills: HR operations, Process improvement, Digital transformation, Stakeholder engagement. Lead HR operations. Ensure compliant HR services”
What You'll Achieve.
Deliver HR Operations accurately; Deliver HR Operations efficiently; Deliver HR Operations in line with legislative requirements; Deliver HR Operations in line with enterprise agreement requirements; Manage service standards effectively; Manage workloads effectively; Manage escalation pathways effectively; Deliver measurable efficiency gains; Deliver quality gains; Use performance metrics to manage risk; Use performance metrics to improve services; Ensure HR Operations team is engaged; Ensure HR Operations team is capable; Ensure HR Operations team is aligned to University values; Ensure HR Operations team is aligned to University priorities
Industry & Context.
Problem-solving capability
Working rights in Australia
What They're Looking For.
Must Have
Extensive leadership experience in HR operations, Experience in shared services, Knowledge of employment legislation, Knowledge of enterprise agreements, Knowledge of compliance obligations, Demonstrated success delivering process improvement, Demonstrated success delivering digital transformation, Highly developed stakeholder engagement skills, Highly developed communication skills, Highly developed change management skills, Analytical capability, Problem-solving capability, Experience using HRIS, Experience using digital tools, Full-time working rights in Australia
What You'll Do.
Ensure compliant HR services
Manage Tier 0 service delivery
Manage Tier 1 service delivery
Maintain governance standards
Maintain risk management standards
Maintain compliance standards
Drive continuous improvement initiatives
Drive automation initiatives
Expand self-service capability
Embed new digital solutions
Monitor service quality
Support decision-making
Partner with Compliance
Partner with Analytics
Deliver integrated employee experience
Deliver consistent employee experience
Foster high-performing team culture
Build capability in process thinking
Build capability in digital literacy
Build capability in customer-centred service
How You'll Work.
Team & Collaboration
Partner with Payroll; Partner with Compliance; Partner with HRIS; Partner with Analytics; Work with specialist roles
Communication Scope
Communication skills
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