Firstup
Sales Support
Manager,GTMSystems
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, GTM Systems at Firstup. Skills: GTM Systems Architecture, Data Governance, Integrations, Automation. Define GTM systems architecture. Own Salesforce data model”
What You'll Achieve.
Enable efficient and scalable revenue operations; Ensure systems reliability; Support company growth; Scale GTM infrastructure; Improve data quality; Improve territory coverage; Improve forecasting accuracy; Improve deal-stage velocity; Align systems roadmap to company revenue goals
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Seven or more years in Salesforce, RevOps systems, or GTM systems roles, Active Salesforce certification required (Administrator, Advanced Administrator, or equivalent), Deep, hands-on expertise with Salesforce architecture: data models, flows, validation rules, permission sets, sharing rules, and governor limits, Proven expertise with Salesforce CPQ (or equivalent quoting platform) and full quote-to-cash workflow design, Experience designing and managing integrations via REST/SOAP APIs, middleware (Zapier, Boomi, or similar), and native connectors, analytical, troubleshooting, and project management skills, Architectural thinker, Disciplined prioritizer, Collaborative partner, documentation habits, Comfortable operating in a fast-moving, high-growth SaaS environment with shifting priorities
Nice to Have
Platform App Builder, CPQ Specialist, Familiarity with AI tooling in the RevOps/GTM space (e. g. , Clay, Clari, or emerging agentic workflow platforms)
What You'll Do.
Define GTM systems architecture
Own Salesforce data model
Establish data standards
Build data quality monitoring
Own integration architecture
Define automation strategy
Manage systems intake process
Run release governance process
Maintain systems roadmap
How You'll Work.
Team & Collaboration
Partner cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership; Partner with IT and Engineering; Collaborative partner who builds trust with GTM, Finance, Product, and Engineering leaders
Process & Methodology
Project management skills, Ability to manage competing priorities
Full Job Description
## Description Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary: The Manager, GTM Systems is responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem. This role leads the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives that enable efficient and scalable revenue operations. The Manager partners cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence that supports company growth. This role is critical to scaling our GTM infrastructure and requires a systems thinker who can operate effectively in a fast-paced, high-growth SaaS environment. ## Responsibilities CRM & GTM Architecture: Define, document, and continuously evolve the end-to-end GTM systems architecture across Salesforce, CPQ, and adjacent platforms. Own the data model and object structure in Salesforce, ensuring scalability as the business grows and pivots. Serve as the internal authority on systems design decisions, evaluating trade-offs between build, buy, and configure. Data Governan
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