MUFG Investor Services
Financial Services
ManagerGlobalPaymentServices
“Manager - Global Payment Services at MUFG Investor Services. Skills: Payment operations, Team leadership, Process optimization. Manage and lead a team. Provide coaching”
What You'll Achieve.
Optimise operational efficiency; Minimise errors; Increase STP processing; Ensure timely processing; Ensure accurate processing
Industry & Context.
Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
Demonstrable experience of payment processing, Proven track record of leading teams, In-depth knowledge of international payment processes, Understanding of regulatory requirements for payment processing, Excellent analytical skills, Excellent problem-solving skills, Data-driven approach, Interpersonal skills, Communication skills, Negotiation skills, Ability to work in a fast-paced environment, Ability to work in a deadline-driven environment, Proficiency in MS Office products, Intermediate-advanced MS Excel skills, Understanding of global payment processes, Familiarity with payment systems, Familiarity with online banking platforms, Solid understanding of Swift Payment processing, Understanding of payment formatting
Nice to Have
Payment processing within a global banking environment
What You'll Do.
Manage and lead a team
Provide performance management
Oversee payment operations lifecycle
Oversee payment capture
Oversee processing/settlement
Oversee payment investigations
Ensure adherence to internal controls
Ensure adherence to regulatory requirements
Ensure adherence to market requirements
Ensure adherence to industry best practises
Implement efficient processes
Maintain efficient processes
Optimise operational efficiency
Increase STP processing
Build relationships with internal stakeholders
Build relationships with external stakeholders
Manage relationships with internal stakeholders
Manage relationships with external stakeholders
Represent local team on global projects
Lead workstreams of projects
Lead migration of payment activities
Manage migration of payment activities
Drive a culture of openness
Drive a culture of collaboration
Responsibility for payment processing functions
Investigate payment errors
Resolve payment errors
Act as escalation point
Escalate critical issues
Ensure work is fairly allocated
Liaise with investment managers
Liaise with other stakeholders
Ensure timely processing of client payments
Ensure accurate processing of client payments
Work with internal teams
Ensure deliverables are met
How You'll Work.
Team & Collaboration
Internal teams; External stakeholders; Global projects; Cross-functional teams
Communication Scope
Interpersonal skills; Communication skills; Negotiation skills
Process & Methodology
Project leadership
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