Recorded Future
SaaS
Manager,GlobalBillingOperations
“Manager, Global Billing Operations at Recorded Future. Skills: Global Billing Operations, billing processes, collections, cash realization, SOX-compliant, audit-ready. Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies. Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery”
What You'll Achieve.
accurate, timely, and compliant billing outcomes; efficient cash realization; billing processes are scalable, audit-ready, and aligned with business growth; driving scalability and efficiency; Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
Industry & Context.
analytical, problem-solving, and communication skills
What They're Looking For.
Must Have
8+ years of experience in billing operations or finance operations, preferably in SaaS or technology, 3+ years of people management experience, Order to Cash experience, experience with NetSuite and Salesforce, Deep understanding of billing processes, invoicing structures, and collections workflows, Experience operating in a high-growth, complex deal environment, Experience with automation, AI, or process improvement initiatives, analytical, problem-solving, and communication skills
Nice to Have
Familiarity with ASC 606 and revenue recognition considerations, Experience with marketplace billing (AWS, Azure), Experience with third-party invoicing tools (e. g. , Coupa, Ariba), Exposure to Government portal WAAF, including tax and multi-entity environments
What You'll Do.
Own global billing operations
ensuring accurate and timely invoice generation aligned with contract terms
Manage the end-to-end invoicing lifecycle post-Closed Won
including billing setup
Serve as the primary escalation point for complex billing issues
Lead collections processes
and dispute resolution
Monitor and drive performance against key metrics such as DSO
and collection effectiveness
Ensure timely and accurate cash application and reconciliation
Own and continuously improve billing and AR processes to driving scalability and efficiency
Identify and implement automation opportunities across systems and workflows
Standardize processes across regions
and customer segments
Ensure billing and AR processes are SOX-compliant and audit-ready
Own execution and documentation of key billing and AR controls
Support external audits
including documentation
Maintain compliance with global tax
and regulatory requirements
and develop a high-performing Global Billing Operations team
Establish clear goals
and performance expectations
Drive a culture of accountability
continuous improvement
How You'll Work.
Team & Collaboration
Partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth; Partner with Deal Desk and RevOps to a seamless transition from deal structure to billing execution; Partner with Sales and customer stakeholders to resolve payment delays and escalations; Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards
Communication Scope
analytical, problem-solving, and communication skills
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