Manulife

Financial Services

Manager,GeneralInsurancePartnership

Hong Kong, Hong Kong FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Manager, General Insurance Partnership at Manulife. Skills: General Insurance Partnership, digital customer engagement, data analytic enhancement, customer-centric digital solutions, partnership arrangement, cross sell strategy. Drive planning and execution of targeted initiatives (e. g. product-focused campaigns / segment-targeted events) to facilitate portfolio optimization. Work on projects of GI digital customer engagement and data analytic enhancement to optimize customer engagement through”

What You'll Achieve.

facilitate portfolio optimization; optimize customer engagement through GI offerings; improve Agency productivity; enable GI value creation at key touch points; improve customer contact frequency; drive Agents’ digital adoption; complement our core MIL key strategic goals; improve distribution process; enhance GI and Life cross sell business

Industry & Context.

Financial Services
Problems you'll solve

communication, presentation and problem solving skills; identifying and resolving challenges

What They're Looking For.

Must Have

University degree in business-related discipline, Minimum 5 years of experience in insurance industry, Entrepreneurial mindset geared toward the creation, execution and continuous improvement of a new employee engagement and wellness program from the ground up, Willingness to offer expertise to create new projects or solutions, Ability to leverage key relationships and build networks to work effectively and deliver results, project management and organizational skills, exceptional communication skills, considers diverse perspectives and uses tact to build support of own ideas, Team player, passionate, matured and independent in driving and handling counterparts, Ability to facilitate attainment of mutual agreement by communicating with diplomacy and tact, and gain commitment to decisions made, communication, presentation and problem solving skills, Efficient MS application and Chinese input, Fluent in written and spoken English, Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges

What You'll Do.

Drive planning and execution of targeted initiatives (e. g. product-focused campaigns / segment-targeted events) to facilitate portfolio optimization

Work on projects of GI digital customer engagement and data analytic enhancement to optimize customer engagement through GI offerings and improve Agency productivity

Work with partners and internal stakeholders to implement customer-centric digital solutions and enable GI value creation at key touch points within Manulife end-to-end customer journey

Formulate data solutions and report requirement for GI initiatives - Digital / Strategic campaigns

Work with partners and internal stakeholders to deliver B2C digital initiatives to improve customer contact frequency

Collaborate with MIL internal stakeholders on holistic Agent communication strategies and social post content development to drive Agents’ digital adoption via multiple touch-points

Assist in building up a stronger GI new partnership arrangement

To work with all parties in facilitating the agreed partnership model and product suite so to complement our core MIL key strategic goals

Coordinate closely with internal & external stakeholders to perform

Providing liaison support to agency

Work closely with Distribution Training team and actively involve and support the GI partnership

Assist in the implement and promote cross sell strategy among IFP

Engage in projects and assist to execute strategies to improve distribution process and enhance GI and Life cross sell business

Support on-going projects such as sales campaign support along with business partners

Proactively monitor market development and conduct insurance market intelligence study for update in market

Manage and communicate to key stakeholders including distribution and management on all key issues related to business lines in an effective manner

Support ad-hoc projects and other duties as required

How You'll Work.

Team & Collaboration

Work with partners and internal stakeholders; Collaborate with MIL internal stakeholders; Work with all parties in facilitating the agreed partnership model; Coordinate closely with internal & external stakeholders; Work closely with Distribution Training team; Manage and communicate to key stakeholders including distribution and management

Communication Scope

exceptional communication skills; communication, presentation and problem solving skills; Fluent in written and spoken English

Process & Methodology

project management and organizational skills, Drive planning and execution of targeted initiatives, Work on projects of GI digital customer engagement and data analytic enhancement, Engage in projects and assist to execute strategies, Support on-going projects, Support ad-hoc projects

Full Job Description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering **Manager, General Insurance Partnership** with the resources to solve critical problems for the future of our business, which is why we need you. **Position Responsibilities:** * Drive planning and execution of targeted initiatives (e.g. product-focused campaigns / segment-targeted events) to facilitate portfolio optimization * Work on projects of GI digital customer engagement and data analytic enhancement to optimize customer engagement through GI offerings and improve Agency productivity * Work with partners and internal stakeholders to implement customer-centric digital solutions and enable GI value creation at key touch points within Manulife end-to-end customer journey * Formulate data solutions and report requirement for GI initiatives - Digital / Strategic campaigns * Work with partners and internal stakeholders to deliver B2C digital initiatives to improve customer contact frequency * Collaborate with MIL internal stakeholders on holistic Agent communication strategies and social post content development to drive Agents’ digital adoption via multiple touch-points * Assist in building up a stronger GI new partnership arrangement. To work with all parties in facilitating the agreed partnership model and product suite so to complement our core MIL key strategic goals. Coordinate closely with internal & external stakeholders to perform tasks; * Providing strong liaison support to agency. Work closely with Distribution Training team and actively involve and support the GI partnership activities; * Assist in the implement and promote cross sell strategy among IFP, GLH, MPF and GI; * Engage in projects and assist to execute strategies to improve distribution process and enhance GI and Life cross sell business growth; * Support on-going projects such as sales campaign support along with business partners. * Proactively monitor

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