Regeneron
ManagerGDTrainingSystems
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“Manager GD Training Systems at Regeneron. Skills: System application training, Learning solutions design, Curriculum creation. Provide design support for system application training. Provide development support for system application training”
What They're Looking For.
Must Have
Bachelors degree required, 2+ years system application training design, 2+ years system application training delivery, 2+ years experience incorporating system and business process
Nice to Have
2+ years Clinical experience, 2+ years Pharmaceutical experience, 2+ years Medical Device experience, Understanding of GxP, 3+ years instructional design experience
What You'll Do.
Provide design support for system application training
Provide development support for system application training
Provide delivery support for system application training
Provide evaluation support for system application training
Provide logistical support for system application training
Provide content management support for system application training
Improve scale of system application training
Improve depth of system application training
Improve quality of system application training
Understand Global Development business
Understand Global Development roles
Understand business needs of Global Development
Understand technical challenges of Global Development
Determine strategy for designing systems training
Determine strategy for delivering systems training
Identify SMEs for training delivery
Identify departmental trainers for training delivery
Consult with Training Business Partners
Consult with Global Dev IT
Consult with System Owners/SMEs
Design learning solutions
Deliver learning solutions
Interact with LCoE C3 team
Ensure accurate assignment oversight
Ensure compliance oversight
Maintain knowledge of business processes
Maintain knowledge of applicable procedures
Participate in system training activities
Participate in business process training activities
Perform UAT on training materials
Audit instructor led system training sessions
Audit instructor led business process training sessions
Establish method for system training curriculum creation
Establish method for system training curriculum oversight
Ensure management input on curriculum
Establish role based curriculum
Establish training matrices
Create detailed training plan
Execute detailed training plan
Maintain detailed training plan
Create all training deliverables
Work closely with support teams
Conduct system training sessions
Plan workstream sessions for system implementation
Facilitate workstream sessions for system implementation
Develop subject-matter expertise in target application
Facilitate design of learning solutions
Facilitate development of learning solutions
Evaluate feedback from surveys
Evaluate feedback from help desk queries
Evaluate feedback from Super User/Trainer
Make recommendations for training improvement
Track trends in training feedback
Monitor training effectiveness
Prepare progress reports on training programs
Implement plan for improving compliance
How You'll Work.
Team & Collaboration
Work with Dir LCoE Systems; Work with AD LCoE Systems; Consult with Training Business Partners; Consult with Global Dev IT; Consult with System Owners/SMEs; Interact with LCoE C3 team; Work with functional SMEs; Work closely with support teams
Communication Scope
Facilitating virtual sessions; Facilitating face to face sessions
Process & Methodology
Time Management
Full Job Description
The **Manager, Learning Center of Excellence, Systems** (Mgr LCoE Systems) is responsible for providing design, development, delivery, evaluation, logistical support and content management support for system application training. The Mgr LCoE Systems will work closely with the Dir LCoE Systems and AD LCoE Systems to continually improve the scale, depth, and quality of system application training that aligns with strategic objectives within Global Development. **A typical day in this role looks like:** This position is expected to have the ability to execute a variety of roles to meet the expectations of effective relationship management and driving compliance and high-quality delivery. **Strategic Alignment:** * Understand the business and associated roles within Global Development. * Understand the business needs and technical challenges experienced by Global Development associates and collaborate with Dir and AD LCoE Systems to determine strategy for designing and delivering systems training at scale. **Relationship Management** * Use knowledge of business and customer base in order to identify SMEs and potential departmental trainers that could be leveraged for system application training delivery. * Consult with Training Business Partners, Global Dev IT and System Owners/SMEs to design and deliver learning solutions, in a wide range of multimedia formats. * Interact with LCoE C3 team to ensure accurate assignment and compliance oversight. * Support * Maintain and continue to develop a robust and accurate end-to-end knowledge of business processes and applicable procedures for Global Development * Participate in system and business process training related activities, such as performing UAT on training materials and auditing face to face/virtual instructor led system/business process training sessions. * With Dir and AD LCoE Systems, establish method for system training curriculum creation and oversight, ensure management input at designated timepoints * Work wit
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